At a Glance
- Tasks: Provide friendly customer service and help with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Flexible hours, 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and value diversity.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
The predicted salary is between 10 - 12 £ per hour.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to “Food to Go”, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Stonehouse, Larkhall employer: CJ Lang & Sons Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and ample opportunities for career advancement, we empower our team members to grow while serving the local community. Join us in a role that not only offers meaningful employment but also allows you to be part of a family-run business that values every individual.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Stonehouse, Larkhall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or promote offers. Role-playing these situations can boost your confidence and make you stand out during the interview.
✨Tip Number 3
Be flexible and open-minded! Since the job requires working various shifts, highlight your availability and willingness to adapt. This shows that you're ready to jump in and support the team whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Customer Service Assistant - Stonehouse, Larkhall
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, like communication and customer service skills. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos – first impressions matter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and us. We can’t wait to hear from you!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to provide friendly and efficient service, which is exactly what they’re looking for.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability openly. Highlight your willingness to work mornings, evenings, and weekends, as this shows that you’re adaptable and ready to meet the needs of the store.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or training opportunities. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.
