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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store hygiene.
- Company: Join SPAR/CJ Lang, a family business serving communities for over a century.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Why this job: Be part of a friendly team making a difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
- Other info: Open 7 days a week; flexibility for mornings, evenings, and weekends is essential.
Customer Service Assistant – 17 hours
SPAR Lawthorn, Irvine
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.
We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
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Customer Service Assistant - Lawthorn, Irvine employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Lawthorn, Irvine
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. Understanding their commitment to local communities will help you connect with the team during your interview and show that you share their passion for customer service.
✨Tip Number 2
Prepare to discuss your communication skills and how you've used them in previous roles. Since they are looking for great communicators, having specific examples ready will demonstrate your ability to provide friendly and efficient service.
✨Tip Number 3
Be ready to showcase your flexibility regarding working hours. Since the role requires availability for mornings, evenings, and weekends, expressing your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Research common customer service scenarios in retail. Being able to discuss how you would handle various situations, such as dealing with difficult customers or promoting offers, will highlight your readiness for the role.
We think you need these skills to ace Customer Service Assistant - Lawthorn, Irvine
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that showcases your communication skills and customer service experience. Use specific examples to demonstrate how you have provided excellent service in previous roles or situations.
Highlight Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. Emphasise your willingness to work mornings, evenings, and weekends as needed.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Flexibility
The job requires flexibility with working hours, so be ready to discuss your availability. Mention any previous experience where you adapted to changing schedules or worked during busy periods, such as evenings or weekends.
✨Emphasise Teamwork
As a Customer Service Assistant, you'll be part of a team. Share experiences that showcase your ability to work collaboratively with others. Talk about how you contribute to a positive team environment and support your colleagues.
✨Research SPAR/CJ Lang
Familiarise yourself with SPAR/CJ Lang's values and community involvement. Showing that you understand their commitment to serving local communities will demonstrate your genuine interest in the company and its mission.