At a Glance
- Tasks: Provide friendly customer service and help with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide full training.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
Overview
Customer Service Assistant - 10 hours
SPAR Largs
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our team and hours
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Largs employer: CJ Lang & Sons Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and ample opportunities for career growth, we empower our team members to deliver exceptional service to the community. Join us in a role that not only values your contributions but also offers the chance to be part of a family-run business with over a century of commitment to local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Largs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and CJ Lang. Understanding their values and community focus will help you connect with the team and show that you're genuinely interested in being part of their family business.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and ensure you can deliver friendly and efficient service.
✨Tip Number 3
Be flexible and show it! Since the job requires working various hours, make sure to highlight your availability during the interview. Being open to mornings, evenings, and weekends will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows that you’re proactive about joining our team. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Customer Service Assistant - Largs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that show you can provide friendly and efficient service, even if it’s not from a grocery background.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. This shows that you’re genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, as this will demonstrate your willingness to meet the needs of the store.
✨Emphasise Teamwork
SPAR values teamwork, so think of instances where you’ve worked collaboratively with others. Share how you contributed to a positive team environment and how you can bring that same spirit to their store. This will show that you’re not just focused on individual success but also on supporting your colleagues.
