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- Tasks: Deliver friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business serving local communities.
- Benefits: Earn £13.50 per hour, enjoy flexible hours, and receive a 10% staff discount.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 28000 - 30000 £ per year.
Customer Service Assistant - Fixed Term - £13.50 per hour - 10 hours
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Grange, Fort William employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Grange, Fort William
✨Tip Number 1
Get to know the company culture! Before your interview, check out SPAR's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a difficult customer or promote a special offer. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be flexible and open-minded! Since the job requires working various shifts, highlight your availability during the interview. Showing that you're willing to adapt will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team at SPAR Grange, Fort William.
We think you need these skills to ace Customer Service Assistant - Grange, Fort William
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to communicate effectively and provide excellent customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the job. Remember, we’re looking for efficiency just like in our service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. Show that you’re not just looking for any job, but that you genuinely want to be part of their family business.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or worked in a team. This will demonstrate your ability to provide friendly and efficient service, which is exactly what they’re looking for.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability during the interview. Highlight your willingness to work mornings, evenings, and weekends. This shows that you’re committed and ready to meet the needs of the store and its customers.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, training opportunities, or how they support their staff. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.