At a Glance
- Tasks: Provide friendly customer service and help with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Flexible hours, 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and value diversity.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
Customer Service Assistant - 16 hours
SPAR Georgetown, Dumfries
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.
We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Georgetown, Dumfries employer: CJ Lang & Sons Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and ample opportunities for career advancement, we empower our team members to grow while serving the local community in Georgetown, Dumfries. Join us in making a difference as part of a family-run business that values teamwork and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Georgetown, Dumfries
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. Understanding their commitment to community service will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and ensure you can deliver friendly and efficient service.
✨Tip Number 3
Be flexible and show it! Since the job requires working various hours, make sure to highlight your availability during the interview. Being open to mornings, evenings, and weekends will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you’ll have the best chance of getting noticed by the hiring team and landing that Customer Service Assistant role!
We think you need these skills to ace Customer Service Assistant - Georgetown, Dumfries
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in a Customer Service Assistant. It shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to community service and customer satisfaction will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers in the past, whether it’s resolving issues or providing information. This will demonstrate your ability to connect with customers.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, showing that you can handle the demands of the job.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and the company.
