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- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business dedicated to serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide all necessary training.
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Great communication skills and a passion for customer service; retail experience is a bonus.
The predicted salary is between 10 - 12 £ per hour.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Dumfries - 22 hrs employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Dumfries - 22 hrs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. Understanding their commitment to community service will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your flexibility! Since the job requires working various hours, be ready to discuss your availability during the interview. Highlighting your willingness to work mornings, evenings, and weekends can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows that you’re proactive and keen to join the team at SPAR Dumfries.
We think you need these skills to ace Customer Service Assistant - Dumfries - 22 hrs
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, like communication and customer service skills. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos – first impressions matter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and us. We can’t wait to hear from you!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. Mentioning specific initiatives or community involvement can show that you’re genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be prepared to discuss your availability openly. Highlight your willingness to work mornings, evenings, and weekends. This shows that you understand the demands of the job and are ready to meet them.
✨Demonstrate Team Spirit
SPAR values teamwork, so think of examples where you’ve worked well in a team setting. Whether it’s in a previous job or a group project, sharing how you contributed to a team’s success can illustrate that you’re a great fit for their collaborative environment.