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- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business that values community.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: No prior retail experience needed; training provided!
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Castletown, Thurso employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Castletown, Thurso
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understand their values and how they serve the community. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a complaint. Role-playing these situations can boost your confidence and prepare you for real-life interactions during your shift.
✨Tip Number 3
Be flexible and open-minded! Since the job requires working various hours, showing that you're adaptable can really set you apart. Let them know you're ready to jump in whenever needed, whether it’s mornings, evenings, or weekends.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. So, don’t hesitate – get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Customer Service Assistant - Castletown, Thurso
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Assistant. Highlight any relevant experience or skills that show you’re a great communicator and customer-focused. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, showing that you can handle the demands of the job.
✨Demonstrate Team Spirit
SPAR/CJ Lang values teamwork, so think of examples where you've worked effectively as part of a team. Whether it’s in retail or another setting, sharing how you contributed to group success will resonate well with the interviewers.