Customer Service Assistant - Carnoustie
Customer Service Assistant - Carnoustie

Customer Service Assistant - Carnoustie

Full-Time 10 - 13 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide friendly customer service and help with store operations.
  • Company: Join a long-established family business serving the community.
  • Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
  • Why this job: Be part of a team that makes a real difference in your community.
  • Qualifications: Great communication skills; retail experience is a bonus but not required.
  • Other info: We welcome applications from everyone and value diversity.

The predicted salary is between 10 - 13 £ per hour.

Customer Service Assistant - 12 hours per week SPAR Barry Road, Carnoustie

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer-focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

  • Put our customers first by providing service, help and advice
  • Unpack deliveries and re‑stock the shelves
  • Actively sell and promote offers to customers
  • Serve in our ‘Food to Go’ CJ’s counter
  • Maintain excellent standards of store hygiene and compliance

Customer Service Assistant - Carnoustie employer: CJ Lang & Sons Ltd

At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and comprehensive training, we empower our team members to grow within the company while serving the vibrant community of Carnoustie. Join us in making a difference as we continue our legacy of exceptional service and community connection.
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Contact Detail:

CJ Lang & Sons Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant - Carnoustie

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on SPAR and its values. Understanding their commitment to community service will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a complaint. Role-playing these situations can boost your confidence and prepare you for real-life interactions during your shift.

✨Tip Number 3

Be flexible and open-minded! Since the job requires working various shifts, showing that you're adaptable can make you stand out. Let them know you're ready to jump in whenever they need you, whether it's mornings, evenings, or weekends.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Customer Service Assistant - Carnoustie

Customer Service
Communication Skills
Teamwork
Flexibility
Retail Experience
Sales Skills
Attention to Detail
Time Management
Problem-Solving Skills
Hygiene Standards Compliance

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in showing us you're the right fit for our team.

Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, like great communication and customer service skills. It shows us you’ve done your homework!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great candidate for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!

How to prepare for a job interview at CJ Lang & Sons Ltd

✨Know the Company

Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. Show that you’re not just looking for any job, but that you genuinely want to be part of their family business.

✨Showcase Your Communication Skills

As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or worked as part of a team. This will demonstrate your ability to provide friendly and efficient service, which is exactly what they’re looking for.

✨Flexibility is Key

Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends. This shows that you’re committed to meeting the needs of the store and its customers.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or training opportunities. This not only shows your interest in the role but also helps you gauge if this is the right fit for you.

Customer Service Assistant - Carnoustie
CJ Lang & Sons Ltd

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