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- Tasks: Join our team to provide top-notch customer service and keep the store running smoothly.
- Company: SPAR/CJ Lang has been serving local communities for over a century with a family-oriented approach.
- Benefits: Enjoy flexible hours, a 10% staff discount, and opportunities for career growth.
- Why this job: Be part of a friendly team that values community and offers training for success.
- Qualifications: Great communication skills are essential; retail experience is a bonus but not required.
- Other info: We welcome applications from everyone and promote an inclusive workplace.
Customer Service Assistant – 10 hours
SPAR Leuchars
About us…
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.
We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you…
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
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Customer Service Assistant - Leuchars employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Leuchars
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. Showing that you understand and appreciate their commitment to local communities can set you apart during the interview.
✨Tip Number 2
Demonstrate your flexibility in working hours. Since the role requires availability for mornings, evenings, and weekends, be prepared to discuss your schedule and how you can accommodate their needs.
✨Tip Number 3
Prepare examples of your customer service experience, even if it's not in retail. Think about times you've helped others or resolved issues, as this will highlight your communication skills and customer focus.
✨Tip Number 4
Research common grocery store operations and customer service practices. Being knowledgeable about what happens behind the scenes can help you engage in meaningful conversations during the interview.
We think you need these skills to ace Customer Service Assistant - Leuchars
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SPAR is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills, such as communication and customer service.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. If you have any previous customer service or retail experience, emphasise it. Use specific examples that demonstrate your ability to provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at SPAR and how your values align with theirs, particularly their commitment to community service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've successfully helped customers in the past. Highlight your communication skills and any experience you have in retail or similar environments.
✨Demonstrate Flexibility
The job requires flexibility with hours, so be ready to discuss your availability. Mention any previous experiences where you adapted to changing schedules or worked during busy periods, such as weekends or evenings.
✨Emphasise Teamwork
As a Customer Service Assistant, you'll be part of a team. Share examples of how you've worked collaboratively with others to achieve common goals. This will show that you understand the importance of teamwork in delivering great service.
✨Research SPAR/CJ Lang
Familiarise yourself with SPAR/CJ Lang's values and community involvement. Being able to speak about their commitment to local communities will demonstrate your genuine interest in the company and its mission.