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- Tasks: Join our team to provide top-notch customer service and keep the store running smoothly.
- Company: SPAR/CJ Lang has been serving local communities for over a century with a family-oriented approach.
- Benefits: Enjoy flexible hours, a 10% staff discount, and opportunities for career growth.
- Why this job: Be part of a friendly team that values community and offers training for success.
- Qualifications: Great communication skills are essential; retail experience is a bonus but not required.
- Other info: We welcome applications from everyone and offer shifts that fit your schedule.
Customer Service Assistant – 22 hrs – 5.30am starts
SPAR Boswell Park, AYR
About us…
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.
We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you…
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance
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Customer Service Assistant employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. Understanding their commitment to local communities will help you connect with the team during interviews and show that you're genuinely interested in their mission.
✨Tip Number 2
Highlight your communication skills in conversations with potential employers. Since they are looking for great communicators, be prepared to share examples of how you've successfully interacted with customers or worked in a team.
✨Tip Number 3
Be flexible with your availability. Since the role requires early starts and weekend shifts, showing that you can accommodate various schedules will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think about how you would handle different scenarios, such as dealing with difficult customers or promoting special offers, to demonstrate your customer-focused mindset.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of SPAR/CJ Lang that resonate with you, such as their commitment to community service and customer satisfaction.
Highlight Relevant Skills: In your CV, emphasise your communication skills and any previous customer service experience, even if it's not in retail. Use examples to demonstrate how you've provided excellent service in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Flexibility
The job requires flexibility with working hours, so be ready to discuss your availability. Mention any previous experience working varied shifts or your willingness to adapt to the store's needs.
✨Research SPAR/CJ Lang
Familiarise yourself with the company’s values and history. Understanding their commitment to the community and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the company culture aligns with your values.