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- Tasks: Provide friendly customer service and assist with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Flexible hours, 10% staff discount, and career growth opportunities.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
- Other info: Open to all applicants; training provided for success.
Overview
Customer Service Assistant – 20 hours per week
SPAR Culloden, Inverness
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.
We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
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Customer Service Assistant - 20 hours - Culloden, Inverness employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - 20 hours - Culloden, Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and CJ Lang. Understanding their values and community focus will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to deliver that friendly and efficient service they’re looking for.
✨Tip Number 3
Be flexible! Since the role requires working various hours, be prepared to discuss your availability openly. Showing that you can adapt to different shifts will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SPAR team and serving the community.
We think you need these skills to ace Customer Service Assistant - 20 hours - Culloden, Inverness
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Assistant. Highlight any relevant experience or skills that show you can provide friendly and efficient service, even if it’s not from retail.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. This shows that you’re genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, as this will demonstrate your willingness to meet the store's needs.
✨Emphasise Teamwork
SPAR values teamwork, so think of instances where you’ve worked effectively in a group. Share how you contributed to a positive team environment and how you can bring that same spirit to their store. This will show that you’re not just focused on individual success but also on supporting your colleagues.