At a Glance
- Tasks: Supervise store operations, deliver exceptional customer service, and support team members.
- Company: Join a family-owned business serving local communities with over 300 SPAR stores in Scotland.
- Benefits: Gain valuable experience in retail management and customer service.
- Other info: Seasonal role with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in your community.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 13 - 16 € per hour.
SPAR Gatehouse of Fleet C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Gatehouse of Fleet. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
Responsibilities:- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
Supervisor - Gatehouse of Fleet in Castle Douglas employer: CJ Lang & Sons Ltd
C J Lang & Son Ltd is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee development and community engagement. As a Supervisor at SPAR Gatehouse of Fleet, you will enjoy the benefits of working in a dynamic retail environment, with opportunities for growth and the chance to make a meaningful impact in your local community. Join us to be part of a dedicated team that values customer service and teamwork, all while enjoying the beautiful surroundings of Gatehouse of Fleet.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Gatehouse of Fleet in Castle Douglas
✨Tip Number 1
Get to know the company! Research SPAR and its values so you can show how you fit into their culture. This will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills. As a Supervisor, you'll need to demonstrate how you can provide exceptional service. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They might give you insider tips or even refer you for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the SPAR team.
We think you need these skills to ace Supervisor - Gatehouse of Fleet in Castle Douglas
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Supervisor role at SPAR Gatehouse of Fleet. Highlight your relevant experience in customer service and team supervision, and don’t forget to mention how you align with our company values!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to find all the information you need about the role and our company there!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company Inside Out
Before your interview, take some time to research C J Lang & Son Ltd and their values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can demonstrate your ability to handle difficult situations or complaints effectively.
✨Be Ready to Discuss Team Leadership
Since you'll be supervising team members, be prepared to talk about your leadership style. Share specific instances where you've successfully managed a team, allocated tasks, or resolved conflicts. Highlight your ability to motivate others and ensure tasks are completed efficiently.
✨Dress the Part
First impressions matter! Make sure you dress smartly and present yourself professionally for the interview. This reflects your understanding of the company's standards and shows that you take the opportunity seriously. Remember, you’re not just interviewing for a job; you’re representing the brand!
