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- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business dedicated to serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
We are an equal opportunities employer and welcome applications from all sections of the community.
Customer Service Assistant - Allanton employer: CJ Lang & Sons Ltd
Contact Detail:
CJ Lang & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Allanton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understand their values and how they serve the community. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and ensure you can deliver friendly and efficient service.
✨Tip Number 3
Show off your flexibility! Since the job requires working various hours, be sure to highlight your availability during the interview. Let them know you're ready to jump in whenever needed, whether it’s mornings, evenings, or weekends.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re serious about joining the team.
We think you need these skills to ace Customer Service Assistant - Allanton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Assistant. Highlight any relevant experience or skills that show you can provide friendly and efficient service, even if it’s not from retail.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at CJ Lang & Sons Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Practice answering common interview questions clearly and confidently to demonstrate your ability to engage with others.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, showing that you can handle the demands of the job.
✨Emphasise Teamwork
SPAR/CJ Lang values teamwork, so come prepared with examples of how you've successfully worked as part of a team. Whether it was in a retail setting or another environment, share stories that illustrate your ability to collaborate and support your colleagues.