At a Glance
- Tasks: Supervise a team, deliver top-notch customer service, and manage store operations.
- Company: Join the friendly SPAR Castletown team in Thurso.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work environment.
- Other info: Opportunity for career growth and to make a real impact in your community.
- Why this job: Be a key player in creating a welcoming shopping experience for customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a Supervisor to join our team at SPAR Castletown, Thurso. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local).
- Responsible for opening and closing of the Store.
- Attend call outs if the store alarm is activated during non-trading hours.
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner.
- Cash up and balance tills in line with company cash procedures.
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times.
- Merchandise store according to store standards and company planograms.
- Actively sell and promote offers to customers.
- Process all sales transactions accurately and in line with Company procedures.
- Adhere to all Company security measures to protect colleagues and stock.
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control.
- Deputise and provide cover for the Store Manager in their absence.
- Follow all current Company procedures in line with current legal requirements.
- Complete all relevant training requirements to fulfil the role.
- Maintain a high standard of cleanliness in the store at all times.
Supervisor - Castletown, Thurso employer: Cj Lang & Son Ltd
At SPAR Castletown, Thurso, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Supervisor, you will not only play a key role in delivering exceptional customer service but also benefit from ongoing training and development opportunities that encourage personal and professional growth. Our commitment to teamwork and community engagement makes us an excellent employer for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Castletown, Thurso
✨Tip Number 1
Get to know the company culture! Before your interview, check out SPAR's values and think about how you can embody them. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll need to deliver exceptional service. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your leadership abilities! Think of examples where you've successfully supervised or supported a team. This will demonstrate your capability to manage tasks and motivate others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the SPAR Castletown team!
We think you need these skills to ace Supervisor - Castletown, Thurso
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing exceptional customer service. We want to see how you’ve gone above and beyond to meet customer needs, so share specific examples that showcase your friendly and efficient approach.
Demonstrate Team Leadership:As a Supervisor, you'll be supporting and supervising team members. Tell us about your past experiences in leading a team or managing tasks. We love to see how you can motivate others and ensure everything runs smoothly during your shifts.
Be Professional and Presentable:Since we value professionalism, make sure your application reflects this. Use clear language, check for typos, and present yourself well in your cover letter. Remember, first impressions count, even on paper!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company Values
Before your interview, take some time to research SPAR's company values. Understanding what they stand for will help you align your answers with their expectations and show that you're a good fit for the team.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your ability to meet customer needs effectively.
✨Be Ready to Discuss Team Management
Since you'll be supervising team members, think about how you've successfully managed or supported a team in the past. Be ready to share specific instances where you allocated tasks or resolved conflicts.
✨Dress Smart and Be Professional
First impressions matter! Make sure you dress smartly for the interview, reflecting the professional image that SPAR promotes. This shows that you take the opportunity seriously and are ready to represent the brand well.
