At a Glance
- Tasks: Deliver friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 € per hour.
SPAR Saltcoats
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Job Details:
No. Of Hours: 16
Location: SPAR Saltcoats, 8-12 Wheatley Road, SALTCOATS, KA21 6ES
Customer Service Assistant - Fixed Term - Saltcoats employer: Cj Lang & Son Ltd
At SPAR Saltcoats, we are more than just a grocery store; we are a family-run business dedicated to serving our local community for over a century. Our team-oriented work culture fosters a sense of belonging, and we offer flexible hours, a 10% staff discount, and ample career growth opportunities, making us an excellent employer for those seeking meaningful and rewarding employment in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Fixed Term - Saltcoats
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend to boost your confidence and prepare for real-life situations.
✨Tip Number 3
Show off your flexibility! Since the job requires working various hours, be ready to discuss your availability during the interview. Highlight your willingness to adapt and work when needed, whether it's mornings, evenings, or weekends.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the SPAR/CJ Lang site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join the team.
We think you need these skills to ace Customer Service Assistant - Fixed Term - Saltcoats
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role at SPAR Saltcoats. Highlight any relevant experience or skills that show you’re a great fit for our team. Remember, we love great communicators!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a fantastic addition to our store team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understand their commitment to serving local communities and how they operate as a family business. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you successfully interacted with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked during busy periods. This shows that you’re willing to meet the demands of the job.
✨Demonstrate Team Spirit
SPAR values teamwork, so think of instances where you collaborated effectively with others. Whether it was in a retail setting or another job, sharing these experiences will illustrate that you can contribute positively to their store team.
