At a Glance
- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business dedicated to serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide all necessary training.
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Great communication skills and a passion for customer service; retail experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community:
- Put our customers first by providing service, help and advice
- Unpack deliveries and re‑stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Assistant - Keith employer: Cj Lang & Son Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Assistants can thrive. With flexible working hours, a generous 10% staff discount, and ample opportunities for career progression, we empower our team members to grow while serving the local community. Join us in making a difference as part of a family-run business that values teamwork and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Keith
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Customer Assistant, you'll need to be friendly and approachable. Try role-playing common customer scenarios with a friend to boost your confidence and get comfortable with delivering great service.
✨Tip Number 3
Be flexible and open-minded! Since the job requires working various shifts, highlight your availability during the interview. Show that you're ready to jump in whenever needed, whether it's mornings, evenings, or weekends.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Customer Assistant - Keith
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in showing us you're the right fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Assistant role at SPAR. Highlight any relevant experience or skills that align with our values of community service and teamwork. This shows us that you’ve done your homework and are genuinely interested in joining us.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great candidate. Avoid fluff and focus on what you can bring to our store team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with what they stand for. Show that you’re not just looking for any job, but that you genuinely want to be part of their family business.
✨Showcase Your Communication Skills
As a Customer Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or worked as part of a team. This will demonstrate your ability to provide friendly and efficient service, which is exactly what they’re looking for.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends. This shows that you’re committed to meeting the needs of the store and its customers.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or how they support staff development. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.