At a Glance
- Tasks: Provide friendly customer service and assist with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide full training.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
The predicted salary is between 12 - 12 € per hour.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant (Fixed Term-Seasonal)- Helmsdale, Highland employer: Cj Lang & Son Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and ample opportunities for career growth, we empower our team members to make a meaningful impact in the local community of Helmsdale. Join us in delivering exceptional service while being part of a family-run business that values every employee's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Fixed Term-Seasonal)- Helmsdale, Highland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understanding their values and community focus will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone or solved a problem. Being able to share these experiences will show that you’re the friendly, efficient person they’re looking for.
✨Tip Number 3
Be flexible with your availability! Since the role requires working mornings, evenings, and weekends, let them know you’re open to different shifts. This shows you’re committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team at SPAR/CJ Lang.
We think you need these skills to ace Customer Service Assistant (Fixed Term-Seasonal)- Helmsdale, Highland
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s not from the grocery sector. We love seeing how your unique background can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the best candidate for the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at SPAR/CJ Lang!
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers or resolved issues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experiences where you adapted to changing schedules or worked during busy periods, showing that you can handle the demands of the job.
✨Emphasise Teamwork
SPAR/CJ Lang values teamwork, so think of examples where you've successfully worked as part of a team. Whether it was in a retail setting or another job, sharing these experiences will demonstrate that you can contribute positively to their store environment.
