At a Glance
- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business serving the local community.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Job Details:
No. Of Hours: 16
Location: SPAR Greenock, 14 South Street, Greenock, PA16 8TX
Customer Service Assistant - Greenock employer: Cj Lang & Son Ltd
At SPAR Greenock, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and comprehensive training, we empower our team to deliver exceptional service to the community while enjoying opportunities for personal and professional growth. Join us in making a difference in the lives of our customers and be part of a family business that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Greenock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a complaint. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be flexible and open-minded! Since the role requires working various shifts, highlight your availability during the interview. Showing that you're willing to adapt will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the SPAR team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant - Greenock
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and working in a team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for, especially your ability to communicate and provide excellent customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our Customer Service Assistant position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to community service and customer satisfaction will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers in the past, whether it’s resolving issues or providing information. This will demonstrate your ability to deliver friendly and efficient service.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends, as this shows you’re adaptable and committed to the team.
✨Prepare for Common Questions
Think about common interview questions related to customer service, such as how you would handle a difficult customer or promote a special offer. Practising your responses will help you feel more confident during the interview.
