At a Glance
- Tasks: Lead a dynamic team and manage all aspects of a busy retail store.
- Company: Join C J Lang & Son Ltd, a family-owned business serving local communities.
- Benefits: Enjoy discounted shopping with over 200 retailers and comprehensive training.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Take the next step in your career while making a real impact in your community.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family‑owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
As Store Manager, you will take full responsibility for running every aspect of a busy retail store. Suitable applicants will demonstrate strong leadership, management, and commercial skills. Additionally, you will be a natural forward planner, managing store operation to deliver excellent customer service and maximise sales and profitability. If you have a proven background in retail, the determination to deliver, and a flexible approach to work, this may be the ideal opportunity for you to take the next step in your career and, to help you achieve this, we offer a comprehensive training programme.
About the Role
- Manage a highly effective team, ensuring they have the capability to deliver above and beyond in their role by developing their operational, customer service and team skills.
- Deliver the right range, quality and availability of products in line with SPAR standards, promotions, NPD and customer needs to build loyalty within the community.
- Support your team and use your expertise and knowledge to actively grow sales and maximise profit.
- Lead the implementation and embedding of Food to Go across your team, ensuring that it delivers to standards and sales set.
- Manage your resources to deliver all store activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure that your store is meeting or exceeding its safe and legal standards particularly in relation to food safety and hygiene, licensing of alcohol and cigarette sales. To deliver this will include coaching your team to use all tools available to provide a safe, clean, and legal place to work.
About you…
- Knowledge and experience of the retail trade with exposure to Grocery sector is preferable.
- Experience at managing and leading a team.
- Ability to work at pace and react to changing needs of our customers and the business.
- Commercial awareness to drive performance and maximise revenue.
Rewards and Benefits platform
- Discounted shopping with over 200 retailers.
Job Details:
- No. Of Hours: 39
- Location: SPAR Newhouse Road, 91 Newhouse Road, Grangemouth, FK3 8NH
Store Manager - Newhouse Rd, Grangemouth employer: Cj Lang & Son Ltd
C J Lang & Son Ltd is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee development and community engagement. As a Store Manager at our SPAR Newhouse Road location in Grangemouth, you will benefit from comprehensive training programmes, competitive rewards, and the opportunity to lead a dedicated team in delivering outstanding customer service while maximising sales. Join us to be part of a thriving retail environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Newhouse Rd, Grangemouth
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Cj Lang & Son Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Cj Lang & Son Ltd!
We think you need these skills to ace Store Manager - Newhouse Rd, Grangemouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Cj Lang & Son Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Cj Lang & Son Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Cj Lang & Son Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Cj Lang & Son Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
