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- Tasks: Provide friendly customer service and assist with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Flexible hours, 10% staff discount, and career growth opportunities.
- Other info: Open to all applicants; training provided for success.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
The predicted salary is between 10 - 12 £ per hour.
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - Rosevale St- Dumfries employer: Cj Lang & Son Ltd
Contact Detail:
Cj Lang & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Rosevale St- Dumfries
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understanding their values and community focus will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant. Role-play with a friend or family member to get comfortable with handling different situations and providing excellent service.
✨Tip Number 3
Be flexible and ready to adapt! Since the job requires working various shifts, highlight your availability during the interview. Show that you're willing to jump in whenever needed, whether it’s mornings, evenings, or weekends.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Customer Service Assistant - Rosevale St- Dumfries
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, like communication and customer service skills. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos – first impressions matter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re getting all the latest updates about the role and our company.
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers or resolved issues in the past. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, showing that you can handle the demands of the job.
✨Demonstrate Team Spirit
SPAR/CJ Lang values teamwork, so think of examples where you've successfully worked as part of a team. Whether it was in a retail setting or another job, sharing these experiences will illustrate that you can contribute positively to their store environment.