At a Glance
- Tasks: Provide friendly customer service and help with store operations.
- Company: Join a long-established family business serving local communities.
- Benefits: Flexible hours, 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide full training.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills; retail experience is a bonus but not required.
The predicted salary is between 10 - 12 £ per hour.
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant - 20hrs - Denny employer: Cj Lang & Son Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and ample opportunities for career advancement, we empower our team members to grow while serving the local community. Join us in a family-oriented atmosphere that values teamwork and customer satisfaction, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - 20hrs - Denny
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understanding their values and community focus will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone or resolved an issue. Being able to share these experiences will show that you’re ready to put customers first.
✨Tip Number 3
Be flexible and open-minded! Since the role requires working various hours, showing that you’re adaptable can really set you apart. Let them know you’re up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at SPAR/CJ Lang.
We think you need these skills to ace Customer Service Assistant - 20hrs - Denny
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, like great communication and customer service skills. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about us and the role.
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Flexibility is Key
Since the role requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or worked during busy periods, showing that you can handle the demands of the job.
✨Demonstrate Team Spirit
SPAR/CJ Lang values teamwork, so think of examples where you've worked effectively as part of a team. Whether it’s in retail or another setting, sharing how you contribute to a positive team environment will resonate well with the interviewers.
