At a Glance
- Tasks: Deliver friendly customer service and help keep the store stocked and tidy.
- Company: Join a long-established family business serving local communities for over a century.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide all necessary training.
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Great communication skills and a passion for customer service; retail experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community:
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Job Details:
No. Of Hours: 30
Location: SPAR Drymen, 2-4 Stirling Road, DRYMEN, G63 0BN
Customer Service Assistant - Drymen employer: Cj Lang & Son Ltd
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible working hours, a generous 10% staff discount, and ample opportunities for career progression, we empower our team members to grow while serving the local community. Join us in a role that not only values your contributions but also offers a sense of belonging within a long-established family business.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Drymen
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cj Lang & Son Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Service Assistant - Drymen
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cj Lang & Son Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cj Lang & Son Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cj Lang & Son Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cj Lang & Son Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cj Lang & Son Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cj Lang & Son Ltd!
