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For Companies At a Glance
- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business dedicated to serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: We welcome applications from everyone and provide all necessary training.
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Great communication skills and a passion for customer service; retail experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our ‘Food to Go’ CJ’s counter
- Maintain excellent standards of store hygiene and compliance
Job Details
No. Of Hours: 12
Location: SPAR Crosshouse, 14 Kilmarnock Road, CROSSHOUSE, KA2 0HA
Customer Service Assistant - Crosshouse employer: Cj Lang & Son Ltd
Contact Detail:
Cj Lang & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Crosshouse
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understand their values and how they serve the community. This will help you connect with the team and show that you're genuinely interested in being part of their family business.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and ensure you can deliver friendly and efficient service.
✨Tip Number 3
Be flexible and show it! Since the job requires working various hours, make sure to highlight your availability during the interview. Being open to mornings, evenings, and weekends will make you a more attractive candidate for the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows us that you’re keen to join our team at SPAR Crosshouse. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Customer Service Assistant - Crosshouse
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at SPAR.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that show you can provide friendly and efficient service, even if it’s not from the grocery sector!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cj Lang & Son Ltd
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will not only impress your interviewers but also help you align your answers with their mission.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Think about times when you resolved issues or provided exceptional service, as these stories will highlight your suitability for the role.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends. This shows that you're adaptable and ready to meet the needs of the store and its customers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, you could ask about training opportunities or how the team collaborates to serve the community better.