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- Tasks: Lead a team to deliver top-notch customer service and manage store operations.
- Company: Join a family-owned business with a strong community focus and over 300 stores in Scotland.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real difference in your local community.
- Qualifications: Strong leadership and communication skills, with a passion for customer service.
- Other info: Enjoy a supportive work environment with plenty of training and development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Portland St, Troon. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
Responsibilities- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
- Ability to lead a team
- Excellent customer service
- Strong communication skills
- Effective delegation skills
- Good attention to detail
Supervisor- Portland St, Troon in Runcorn employer: CJ Lang & Son Limited
Contact Detail:
CJ Lang & Son Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor- Portland St, Troon in Runcorn
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on C J Lang & Son Ltd and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role involves delivering exceptional service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your leadership skills! As a Supervisor, you'll need to lead a team. Prepare to discuss how you've successfully managed or supported a team in the past, and be ready to demonstrate your effective delegation skills.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Supervisor- Portland St, Troon in Runcorn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Supervisor role at SPAR Portland St, Troon. Highlight your relevant experience and skills, especially those related to customer service and team leadership. This shows us you’re genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at CJ Lang & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research C J Lang & Son Ltd and SPAR Scotland. Understand their values, mission, and what makes them unique in the retail sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, demonstrating your ability to maintain a positive shopping experience.
✨Demonstrate Leadership Qualities
Since you'll be supervising a team, it's important to highlight your leadership skills. Think of specific instances where you've successfully led a team or delegated tasks effectively. Discuss how you motivate others and ensure that everyone is working towards common goals.
✨Dress the Part
First impressions matter! Make sure you dress smartly and professionally for your interview. This not only reflects your respect for the company but also aligns with the professional image they expect from their Supervisors. Being well-presented can set a positive tone right from the start.
