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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join CJ Lang & Son Limited, a family-owned business serving local communities.
- Benefits: Competitive pay, supportive work environment, and opportunities for growth.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong communication, customer service, and team leadership abilities required.
- Other info: Dynamic role with a focus on teamwork and professional development.
The predicted salary is between 30000 - 42000 £ per year.
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family‑owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Denny. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
Responsibilities- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
- Ability to lead a team
- Excellent customer service
- Strong communication skills
- Effective delegation skills
- Good attention to detail
Supervisor - Denny - 39 hours employer: CJ Lang & Son Limited
Contact Detail:
CJ Lang & Son Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Denny - 39 hours
✨Tip Number 1
Get to know the company! Research CJ Lang & Son Limited and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and community.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll need to demonstrate how you can lead a team while providing exceptional service. Role-play common scenarios with friends or family to get comfortable with your responses.
✨Tip Number 3
Be ready to talk about your leadership style. Think of examples where you've successfully delegated tasks or resolved conflicts. This will show that you have what it takes to support your team and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor - Denny - 39 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight your experience in customer service and team leadership, as these are key for the Supervisor role at SPAR Denny.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Supervisor position. Share specific examples of how you've provided excellent customer service or led a team in the past.
Showcase Your Attention to Detail: In your application, demonstrate your attention to detail. This could be through the way you format your CV or by mentioning any relevant experiences where this skill was crucial.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CJ Lang & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research CJ Lang & Son Limited and their SPAR stores. Understand their values, mission, and what makes them unique in the retail sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, delegated tasks, or resolved conflicts. Highlighting these skills will show that you're ready to step into this role.
✨Customer Service is Key
Exceptional customer service is at the heart of this position. Be ready to discuss how you've provided excellent service in previous roles. Think of specific instances where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for your interview. This not only reflects your understanding of the company's standards but also shows that you take the opportunity seriously. Remember, you want to promote the image and brand of the company right from the start!
