At a Glance
- Tasks: Provide friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: No prior retail experience needed; training provided!
The predicted salary is between 11 - 13 £ per hour.
Customer Service Assistant - 24 hours per week
About us… At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you… We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community…
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant- Portland St, Troon employer: CJ Lang & Son Limited
Contact Detail:
CJ Lang & Son Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant- Portland St, Troon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or promote offers. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be flexible and open-minded! Since the job requires working various shifts, highlight your availability during the interview. Showing that you're willing to adapt will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the SPAR family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant- Portland St, Troon
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in a Customer Service Assistant. It shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CJ Lang & Son Limited
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to serving local communities will help you align your answers with their mission. Show that you’re not just looking for any job, but that you genuinely want to be part of their family business.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or worked as part of a team. This will demonstrate your ability to provide friendly and efficient service, which is exactly what they’re looking for.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends. This shows that you’re committed to meeting the needs of the store and its customers.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or training opportunities. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.