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- Tasks: Supervise the team, deliver top-notch customer service, and manage store operations.
- Company: Join a family-owned business with a strong community focus and over 300 stores in Scotland.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real difference in your local community.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great career progression opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
SPAR Carluke C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Carluke. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
Responsibilities:
- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
Supervisor - Carluke employer: CJ Lang & Son Limited
Contact Detail:
CJ Lang & Son Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Carluke
✨Tip Number 1
Get to know the company culture! Before your interview, check out SPAR's values and how they serve local communities. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll need to deliver exceptional service. Think of examples from your past experiences where you went above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've supervised or supported team members in previous roles. Highlight any experience you have in delegating tasks and ensuring everything runs smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the SPAR Carluke team. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor - Carluke
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Supervisor role at SPAR Carluke. Highlight your relevant experience and skills that align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at CJ Lang & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research SPAR Carluke and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can demonstrate your ability to handle difficult situations or complaints effectively.
✨Be Ready to Discuss Team Leadership
Since you'll be supervising team members, be prepared to talk about your leadership style. Share specific instances where you've successfully managed a team, allocated tasks, or resolved conflicts. Highlight your ability to motivate others and ensure tasks are completed efficiently.
✨Dress the Part
First impressions matter! Make sure you dress smartly and professionally for your interview. This not only reflects your respect for the company but also shows that you understand the importance of personal presentation in retail.
