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- Tasks: Lead a team to deliver top-notch customer service and manage store operations.
- Company: Join SPAR, Scotland's largest convenience store group with a family-owned vibe.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Be a key player in your community while developing valuable leadership skills.
- Qualifications: Experience in retail and a passion for customer service.
- Other info: Great opportunity for career growth in a dynamic retail setting.
The predicted salary is between 24000 - 36000 £ per year.
SPAR Carluke C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
We are looking for a Supervisor to join our team at SPAR Carluke. As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.
Responsibilities:- Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Responsible for opening and closing of the Store
- Attend call outs if the store alarm is activated during non-trading hours
- Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash up and balance tills in line with company cash procedures
- Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Merchandise store according to store standards and company planograms
- Actively sell and promote offers to customers
- Process all sales transactions accurately and in line with Company procedures
- Adhere to all Company security measures to protect colleagues and stock
- Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputise and provide cover for the Store Manager in their absence
- Follow all current Company procedures in line with current legal requirements
- Complete all relevant training requirements to fulfil the role
- Maintain a high standard of cleanliness in the store at all times
Retail Store Supervisor - Lead & Serve Customers in Carluke employer: CJ Lang & Son Limited
Contact Detail:
CJ Lang & Son Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor - Lead & Serve Customers in Carluke
✨Tip Number 1
Get to know the company! Research SPAR Carluke and understand their values and community focus. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll need to lead by example. Think of scenarios where you can demonstrate how you'd handle customer queries or complaints effectively. Role-playing with a friend can really help!
✨Tip Number 3
Dress to impress! Make sure you present yourself smartly for any interviews or meet-ups. First impressions matter, especially in retail where personal presentation is key to promoting the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the SPAR team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Store Supervisor - Lead & Serve Customers in Carluke
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing exceptional customer service. We want to see how you've gone above and beyond to meet customer needs, so share specific examples that showcase your friendly and efficient approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the responsibilities and values mentioned in the job description. We love seeing candidates who understand our company culture and can align with it.
Be Professional and Presentable: Since the role involves promoting our brand, make sure your application reflects professionalism. Use clear language, check for typos, and present yourself well in any attached documents. First impressions matter, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at CJ Lang & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research SPAR Carluke and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll need to deliver exceptional customer service. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you handled difficult situations or improved customer satisfaction, as this will demonstrate your capability in the role.
✨Demonstrate Leadership Qualities
Since you'll be supervising team members, it's crucial to showcase your leadership skills. Think of instances where you've successfully led a team or managed tasks effectively. Be ready to discuss how you motivate others and ensure tasks are completed on time.
✨Dress the Part
First impressions matter! Make sure you dress smartly and professionally for your interview. This not only reflects your respect for the company but also aligns with the image they want to promote. Being well-presented shows that you’re ready to represent SPAR Carluke in the best light.
