Environmental Services Team Leader M633
Salary: Senior Officer 2 £39,481 to £41,177
Hours: 37 hours per week (Full Time)
Contract: Permanent
Location: Council Offices, Southfield Road, Loughborough / Agile Working
Reports to: Contracts manager
About Us
Charnwood Borough Council is one of the largest shire district councils in the UK by population. We are proud of delivering high-quality, efficient frontline services to our community. This brand-new role has been created following a service level review to streamline our operations, following the introduction of food waste collections throughout Charnwood.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working together.
The Role
As part of a wider restructure within the Contracts (Leisure, Waste and Environment) service area, we are seeking a dedicated Environmental Services Team Leader.
To be successful in this role you must have the relevant qualifications and experience in environmental management, of which a significant proportion should have been spent at supervisory level leading a team.
Key Duties and Responsibilities:
- Oversee the management of the Environmental Services Contract and ensure contractual compliance.
- To supervise and monitor relevant contractors and in accordance with local performance indicators.
- To provide advice and guidance to our residents to ensure the most effective use of our services including waste, recycling and street cleansing.
- To deal with complaints and have excellent negotiation skills.
About You
If you like to work in a fast-paced environment and can multitask with a positive can-do attitude, then this could be the job for you.
To succeed, you will need:
- Experience in waste management, environmental services, contract monitoring.
- A valid UK driving licence and access to a vehicle to facilitate site visits and customer meetings across the borough.
- Evidence of a strong customer service background to lead the team.
- Outstanding organizational skills to help the management team strategically plan service delivery across the calendar year.
Benefits
At Charnwood, we value our staff and provide an inclusive environment that supports a healthy work-life balance:
- Agile Working: Flexible arrangements combining home and office-based environments.
- Generous Annual Leave: 35.5 to 40.5 days of annual leave (including bank holidays, depending on continuous service length). Most services are closed over Christmas
- Pension: Access to the secure Local Government Pension Scheme.
- Additional Benefits: Free parking at our Southfields office, local leisure centre discounts, and access to a comprehensive staff shopping/travel discount scheme.
Charnwood Borough Council is committed to achieving equality of opportunity in both service delivery and employment, welcoming applications from all backgrounds.
Closing date for applications is 8th November 2026
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