Facilities Environmental Assistant in Dudley

What we do

• Adult and older adult mental health
• Children and young people’s mental health
• Specialist learning disability services
• Community healthcare for children, young people and families in Dudley

Why join now

We’ve got real momentum. Clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.

Our culture is built around being compassionate, accountable, respectful and empowering each other - you’ll see this in how teams support patients and colleagues every day. You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and opportunities to learn and develop.

There’s room to grow. A wide range of services, space to try ideas and a voice that’s heard.

It’s a great place to live. Diverse communities, good transport links, strong schools and green space, with a lower cost of living than many city regions.

What it’s like to work here

You’ll join friendly, skilled teams who look out for each other. We plan together, share pressures and celebrate wins. You’ll be encouraged to take ownership, speak up and learn from experience. New starters get a warm welcome and clear induction; early careers colleagues have preceptorship and buddying; experienced staff can lead, teach and innovate.

Who we are

We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re interested in the role but don’t meet every requirement, please apply — we value potential, different perspectives and people who want to grow.

As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Armed Forces Community

Black Country Healthcare NHS Foundation Trust is proud to support the Armed Forces Covenant. We welcome applications from veterans, reservists, service leavers, military spouses and members of the wider Armed Forces community. We recognise the valuable skills, experience and attributes developed through military service and are committed to supporting the Armed Forces community in their careers.

Job overview

The Facilities Environmental Assistant (FEA) plays a vital role in supporting the smooth operation of site services. This multi-skilled position provides flexible cover across catering, housekeeping, and portering functions, ensuring continuity and high standards in service delivery. The role is designed to respond to operational gaps, reduce reliance on bank staff, and maintain efficiency in meeting the growing demands of the facilities service. The FEA contributes directly to creating a safe, clean, and well-managed environment for patients, staff, and visitors.

Advert

The Facilities Environmental Assistant (FEA) is responsible for providing flexible support across catering, housekeeping, and portering services. Key duties include assisting with meal preparation and service, maintaining cleanliness and hygiene standards in all areas, and supporting the movement of equipment and supplies as required. The role ensures continuity of essential services, covers operational gaps, and upholds high standards to meet the demands of the facilities team.

Working for our organisation

Working for the Black Country Healthcare NHS Foundation Trust offers a unique opportunity to make a meaningful impact on the lives of individuals and communities. The Trust is dedicated to providing high-quality mental health, learning disability, and community healthcare services, ensuring that you are part of a team that truly makes a difference. With a strong commitment to staff wellbeing, professional development, and flexible working arrangements, the Trust supports you in achieving a healthy work-life balance while advancing your career. Additionally, the diverse range of roles available means you can find a position that aligns with your skills and passions, all within a supportive and inclusive environment. Joining the Black Country Healthcare NHS Foundation Trust means being part of a forward-thinking organization that values its employees and strives to create a positive workplace culture.

Detailed job description and main responsibilities

The Facilities Environmental Assistant (FEA) is responsible for supporting the delivery of essential services across catering, housekeeping, and portering. This includes assisting with food preparation and service, maintaining high standards of cleanliness and infection control, and ensuring timely movement of equipment, supplies, and waste. The role requires flexibility to cover gaps in service, uphold safety standards, and contribute to a well-managed environment for patients, staff, and visitors.

Applying and timelines

We may close this advert early if we receive a high volume of applications, so please apply soon. We shortlist after the closing date and will contact shortlisted candidates usually within two weeks. If you haven’t heard by then, you haven’t been shortlisted. Please check your email for updates and contact Recruitment for feedback.

Pay and contracts

Most NHS roles are paid under NHS Agenda for Change. With us, your starting point is set against the advertised band and your relevant NHS service, with progression through annual increments.

Medical and Very Senior Manager roles follow separate national pay frameworks, not Agenda for Change. Details are provided in each advert and during recruitment.

Standards and checks

• Clinical posts up to and including Band 4 are expected to hold the Care Certificate. If you don’t have it yet, we’ll support you to complete it in post.
• Some roles require a Standard or Enhanced DBS check under part V of the Police Act 1997. Having a criminal record won’t automatically prevent employment - we consider the role and individual circumstances.
• We are an equal opportunities employer, offer flexible working, and are a smoke-free Trust.

Inclusion, equality and adjustments

• We are an equal opportunities employer and are committed to creating an environment where everyone is treated with dignity, feels respected and is able to thrive.
• We are an anti-racist, disability-inclusive and LGBTQ+-inclusive Trust.
• We welcome applications from under-represented groups and people with lived experience relevant to our services.
• Disabled applicants can request consideration under our Guaranteed Interview Scheme where essential criteria are met, and you can ask for reasonable adjustments at any stage.

Our culture and values

Best for the Black Country is our improvement journey. Our values Compassionate, Accountable, Respectful and Empowered guide how we work every day.

• taking time to understand people and respond with kindness
• being open and taking responsibility for our actions
• listening and valuing different perspectives
• supporting each other to speak up, improve and make a difference

You’ll see this in how teams work together and in the impact you can have on local people.

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