At a Glance
- Tasks: Lead strategic delivery for complex digital transformation projects and drive innovation in consulting.
- Company: Civiteq, a specialist consultancy focused on technology and public services.
- Benefits: Competitive salary, remote work, generous holidays, and a supportive culture.
- Other info: Join a high-performing team committed to continuous improvement and professional growth.
- Why this job: Shape the future of delivery with AI and make a real impact on client success.
- Qualifications: Extensive experience in delivery leadership and strong stakeholder management skills.
The predicted salary is between 95000 - 120000 £ per year.
- Description
- About Civiteq
Civiteq is a specialist consultancy working at the intersection of technology, change and public services.
We support organisations delivering complex digital transformation programmes, including major ERP implementations.
We help them to design, deliver and embed change that genuinely works for people.
We're known for our collaborative culture, deep subject-matter expertise and practical, people-centred approach to delivery.
We're looking for an experienced and strategic delivery leader to shape the future of how Civiteq delivers work as we continue to grow.
This is a high-impact leadership role for someone who combines operational excellence, commercial awareness and a passion for building scalable delivery capability.
You'll have the opportunity to influence how we deliver value for clients, develop our delivery leadership community and help define a modern, AI-enabled approach to consulting delivery.
Role Objective
As Director of Delivery, you will be responsible for defining and leading the delivery model that underpins Civiteq's client engagements.
Your focus will be ensuring, across the organization, projects and programmes are delivered consistently, predictably and profitably, while maintaining exceptional client outcomes through senior-level sponsorship.
You'll establish the frameworks, standards and capabilities that enable successful delivery across a growing portfolio of work.
Acting as a trusted senior leader, you'll provide clear insight into delivery performance, identify opportunities for improvement and help shape strategic decisions that support Civiteq's continued growth.
A key part of the role will be driving innovation in delivery practices, including the effective use of AI to improve productivity, quality and scalability across the organisation.
- What You'll Be Doing
- Provide strategic leadership and intervention on complex or high-profile engagements.
- Contribute as a senior leader to the strategic direction and growth of the business.
- Define and evolve Civiteq's delivery operating model, ensuring consistent and scalable delivery across all client engagements.
- Lead the governance, reporting and assurance approach that provides visibility of delivery performance and risk.
- Create the conditions for predictable, high-quality delivery that supports both client success and commercial performance.
- Develop and embed delivery standards, methods and best practices across the business.
- Use delivery insights and performance data to drive continuous improvement and organisational learning.
- Identify and address risks early, ensuring issues are resolved before they impact client outcomes or business performance.
- Drive the adoption of AI-enabled delivery approaches that enhance productivity, quality and scalability.
- Lead, coach and develop senior delivery leaders, building a resilient and high-performing delivery community.
- Collaborate with colleagues across propositions, growth and delivery teams to ensure services remain practical, deliverable and commercially successful.
- Champion a culture of continuous improvement, innovation and delivery excellence.
Requirements
- Significant experience leading delivery functions, portfolios or complex programmes within a consultancy, professional services or transformation environment.
- Proven track record of designing and improving delivery operating models, governance frameworks or delivery management approaches.
- Strong understanding of programme and project delivery across complex change and technology initiatives.
- Experience providing executive-level oversight of delivery performance, risk and client outcomes.
- Commercially astute, with an ability to balance client value, delivery quality and business performance.
- Strong leadership experience, including developing senior delivery professionals and building high-performing teams.
- Excellent stakeholder management skills, with the ability to influence and challenge at senior and executive levels.
- Experience driving organisational improvement and embedding consistent ways of working at scale.
- An interest in, and understanding of, how AI can be applied to improve delivery effectiveness and business performance.
- Outstanding communication skills, with the ability to translate complex information into clear, actionable insight.
- Applications close on
Sunday 26 September . We will begin reviewing applications once the closing date has passed and will be in touch with shortlisted candidates thereafter.
Benefits
You’ll be part of a collaborative, high-performing team where your work makes a real impact.
We offer
Salary
£95,000 to £120,000 per year. We are committed to offering salaries that are fair, competitive and aligned to experience and capability.
- This role is fully remote, but there will be a requirement to travel to client sites. We aim to balance flexibility with meaningful in-person engagement.
- Opportunities to shape how we grow and win work
- A supportive culture that values innovation, integrity, and excellence
- Contributory Pension – employer contribution of 5%, if the employee contributes 3%
- Colleague bonus scheme – based on company profitability and achievement of individual objectives
- Access to Yu Life
- Private Medical with BUPA
- Health Cash Plan
- Dental Cash plan
- Life Assurance * 3
- Holidays starting at 28 days but increase with length of service
- Holiday purchase scheme
- Car Salary sacrifice scheme (once passed probation)
- An individual learning budget, enabling you to own your development for each financial year.
Director of Delivery employer: Civiteq
Civiteq is an exceptional employer, offering a collaborative culture and a commitment to employee growth within the dynamic field of digital transformation. As a Test Manager, you will thrive in a supportive environment that values your expertise and fosters meaningful contributions to public sector projects. With opportunities for hands-on leadership and engagement with diverse stakeholders, Civiteq ensures that your work not only impacts organisations but also enhances your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Delivery
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Director of Delivery at Civiteq!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Civiteq or be willing to refer you for that Director of Delivery position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Civiteq who’s on the lookout for their next Director of Delivery star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Director of Delivery role at Civiteq!
We think you need these skills to ace Director of Delivery
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Civiteq. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Civiteq
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Civiteq. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
