At a Glance
- Tasks: Lead hospitality and events operations while driving commercial growth and enhancing customer experience.
- Company: Historic Morden College, dedicated to supporting independent living for older people.
- Benefits: Competitive salary, dynamic work environment, and the chance to make a real impact.
- Other info: Opportunity to work with a multidisciplinary team and develop your career in a unique environment.
- Why this job: Join a prestigious charity and shape memorable events in a beautiful heritage setting.
- Qualifications: Proven leadership in hospitality or events with strong financial management skills.
The predicted salary is between 65000 - 65000 £ per year.
Blackheath, London, with oversight of events at Beckenham | Full time | Salary: £65,000 per annum
The Opportunity
Civitas Recruitment are delighted to be supporting Morden College in the search for a Head of Hospitality and Events.
Founded in 1695, Morden College is a historic charity providing homes and support for older people living independently.
Its Blackheath estate combines heritage buildings, extensive green space and the award-winning John Morden Centre.
This is an exciting senior role combining operational leadership with commercial development.
You will lead hospitality, catering and events services while developing the College's venues and spaces to generate sustainable income for the charity.
Key Responsibilities include
- Lead a professional, financially sustainable hospitality and events operation across the College's sites.
- Develop and grow commercial events, venue hire, partnerships and appropriate filming/location opportunities.
- Oversee Cafe 19, bar operations, catering and event hospitality, maintaining high standards of service and customer experience.
- Develop pricing, operating procedures and commercial approaches that support income growth and efficient delivery.
- Manage hospitality and events budgets with turnover in the region of £1-2 million, including forecasting, margins, procurement and cost control.
- Lead and develop a multidisciplinary team and promote professionalism, accountability and continuous improvement.
- Ensure safe and compliant delivery across food safety, licensing, health and safety and wider operational requirements.
- The Candidate
You will be an experienced hospitality, catering, venue or events leader with strong commercial judgement and the ability to combine strategic thinking with hands-on operational leadership.
You will also possess
- Significant experience managing successful hospitality, catering, venue or events operations.
- Proven experience planning, selling and delivering profitable events or developing commercial venue income.
- Strong financial management capability, ideally including budgets of £1 million or more.
- Proven people leadership and experience managing multidisciplinary teams.
- Strong knowledge of hospitality compliance, service standards and customer experience.
- Excellent stakeholder management skills and the ability to work collaboratively at senior level.
- Heritage venue, filming/location hire or hospitality systems experience would be advantageous.
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Head of Hospitality & Events (Morden College) in London employer: Civitas Recruitment Ltd
As a historic charity based in Blackheath, London, we pride ourselves on fostering a supportive and inclusive work culture that values the contributions of every team member. Our commitment to employee growth is evident through ongoing training opportunities and a collaborative environment where innovative ideas are encouraged. Join us in making a meaningful impact while enjoying the unique advantage of working in a beautiful estate that combines heritage with modern facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Hospitality & Events (Morden College) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Civitas Recruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Civitas Recruitment Ltd
Don't be shy about reaching out to Civitas Recruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Hospitality & Events (Morden College) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Civitas Recruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Civitas Recruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
