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- Tasks: Manage customer orders and queries while ensuring timely delivery of services.
- Company: Leading manufacturer in civil products based in Edinburgh.
- Benefits: Ongoing training, various benefits, and opportunities for career advancement.
- Why this job: Join a dynamic team and build strong relationships with customers and stakeholders.
- Qualifications: Previous customer service experience and strong attention to detail.
- Other info: Perfect for those looking to grow their career in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading manufacturer in civil products located in the City of Edinburgh is seeking a Customer Service Coordinator. This role involves managing customer orders and queries, ensuring timely delivery of services, and maintaining strong relationships with stakeholders.
Ideal candidates will have previous customer service experience, attention to detail, and the ability to manage multiple priorities. The position also offers ongoing training and access to various benefits, making it a great opportunity for career advancement.
Customer Service & Delivery Coordinator employer: CIVILMART
Contact Detail:
CIVILMART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Delivery Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your previous customer service experiences and how you’ve handled challenges. This can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Service & Delivery Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience and any relevant skills. We want to see how you can manage multiple priorities and maintain strong relationships, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service & Delivery Coordinator role. Share specific examples of how you've handled customer queries or ensured timely deliveries in the past.
Showcase Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at CIVILMART
✨Know the Company Inside Out
Before your interview, do some digging into the company’s history, values, and products. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully managed customer queries or resolved issues. Highlight your attention to detail and ability to juggle multiple priorities, as these are key for the Customer Service & Delivery Coordinator role.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can make all the difference.
