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- Tasks: Source and supply parts for service, repairs, and bespoke builds in a fast-paced environment.
- Company: Join a renowned brand redefining luxury campervans and motorhomes.
- Benefits: Competitive salary, bonus opportunities, and a chance to work with a growing team.
- Other info: Exciting opportunity for career growth in a dynamic and supportive environment.
- Why this job: Be the backbone of an exceptional aftersales operation and make a real impact.
- Qualifications: Experience in automotive parts or customer-facing roles preferred; strong organisational skills required.
The predicted salary is between 30000 - 33000 £ per year.
Location: Warmington, Oxfordshire
Contract: Permanent, Full-time
Salary: £30,000-£33,000 per annum + Bonus
Support precision. Drive efficiency. Be the backbone of an exceptional aftersales operation. Join a renowned brand redefining automotive camping luxury, creating bespoke campervans and motorhomes for unforgettable journeys. With expansion on the horizon and a growing customer base, the company is now seeking a knowledgeable and organised Parts Advisor to support the team and ensure the smooth supply of parts for service, repairs, and customer needs.
As a Parts Advisor, you will play a vital role in the daily operation of parts, ensuring technicians and customers receive the right parts at the right time. Based in Warmington, you will contribute directly to operational efficiency, customer satisfaction, and the continued success of a growing luxury brand in the campervan and motorhome industry.
Your Role As The Parts Advisor
You will be responsible for sourcing, ordering, and supplying parts accurately and efficiently, acting as a key link between technicians, suppliers, and customers. Attention to detail, organisation, and product knowledge will be essential in supporting workshop productivity and delivering a high-quality aftersales experience.
Key Responsibilities
- Process parts enquiries from technicians, service teams, and customers
- Identify and supply correct parts for servicing, repairs, and bespoke builds
- Order parts from suppliers and manufacturers, monitoring delivery times
- Maintain accurate stock control and inventory records
- Receive, check, and store parts in line with procedures
- Prepare parts for workshop jobs and customer collections
- Provide accurate pricing and availability information
- Raise invoices and ensure correct parts billing
What You’ll Bring To The Parts Advisor Position
- Previous experience in an automotive parts, service, or customer-facing role preferred
- Strong organisational and administrative skills
- Good communication skills and a customer-focused mindset
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of automotive components and systems
- Confidence using dealership management systems (DMS) and computer software
- Valid driver’s licence
Ready to join a company where your expertise will be recognised and valued? Apply now and help keep exceptional journeys moving. All applications are treated in the strictest confidence.
Parts Advisor employer: Civil Water Rail
Contact Detail:
Civil Water Rail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work with parts. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, drop some insights about automotive components and systems. It’ll show them you’re not just another candidate but someone who knows their stuff.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative goes a long way!
✨Tip Number 4
Prepare for interviews by practising common questions related to parts advising. Think about scenarios where you’ve had to source parts quickly or deal with customer queries. Being ready will help you stand out!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Parts Advisor role. Highlight any previous automotive parts experience and showcase your organisational skills to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit for our team. Keep it concise but engaging!
Showcase Your Knowledge: We love candidates who know their stuff! If you have experience with automotive components or dealership management systems, make sure to mention it. It’ll show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Civil Water Rail
✨Know Your Parts
Brush up on your knowledge of automotive components and systems. Being able to discuss specific parts and their functions will show that you’re not just a candidate, but someone who understands the industry and can contribute from day one.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed inventory or handled parts enquiries in previous roles. This will demonstrate your ability to keep things running smoothly and efficiently, which is crucial for the Parts Advisor position.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Good communication is key in this role, so be ready to explain how you would handle customer queries or liaise with technicians and suppliers effectively.
✨Familiarise Yourself with DMS
If you have experience with dealership management systems, be prepared to discuss it. If not, do a bit of research on common systems used in the industry. Showing that you’re tech-savvy will give you an edge in a fast-paced environment.