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For Companies At a Glance
- Tasks: Be the first point of contact for emergency services and the public at Sellafield.
- Company: Join the Civil Nuclear Constabulary, a dedicated armed police service.
- Benefits: Earn up to £26,048 plus a 20% shift allowance and generous benefits.
- Why this job: Make a real difference in critical situations while gaining valuable experience.
- Qualifications: Strong communication skills and ability to handle high-pressure situations.
- Other info: Enjoy a dynamic role with 12-hour shifts and comprehensive training provided.
The predicted salary is between 20838 - 31257 £ per year.
Overview
The Civil Nuclear Constabulary (CNC) is an armed police service dedicated to the nuclear industry. Based at Sellafield Operational Policing Unit, hours are based on an average of 37 hours per week utilising a 24/7 rotating 12-hour shift pattern. Salary up to £26,048 per annum plus up to a 20% shift allowance (after training) and a generous benefits package. As a Communications Operator and Dispatcher, you’ll be the first point of contact to on-site emergency services and members of the public requiring assistance.
You will gather relevant information to enable emergency services to fulfil their roles, manage critical incidents and liaise with members of the public in and around the local area. You’ll ensure all requests receive an appropriate response or resolution, record important information, follow organisational procedures, and keep information well managed, secure and comprehensive. This is a demanding role requiring listening, questioning, option assessment, quick and sensitive responses, and collaboration with colleagues who have extensive knowledge of police regulations and high integrity. Training will be provided to help you meet the high standards required for this role.
Note: The post holder will be required to work regular 12-hour shifts on a 24/7 pattern including nights and weekends, and you will need to obtain Developed Vetting (DV) level clearance. Commencement is subject to a medical assessment. The CNC values and Code of Ethics apply to all police staff and set out the standards of behaviour expected.
Benefits of working for the CNC are listed below.
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Call Handler & Dispatcher - Sellafield employer: Civil Nuclear Constabulary
Contact Detail:
Civil Nuclear Constabulary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Handler & Dispatcher - Sellafield
✨Tip Number 1
Get to know the CNC and its values! Research their mission and how they operate. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Call Handler & Dispatcher, you'll need to be clear and concise. Try role-playing scenarios with friends or family to get comfortable with handling emergency situations.
✨Tip Number 3
Network with current or former CNC employees if you can. They can provide insider tips on what to expect and how to stand out in the application process. Plus, it’s always good to have a connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available there to help you land that job!
We think you need these skills to ace Call Handler & Dispatcher - Sellafield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Call Handler & Dispatcher. We want to see how you can contribute to our team at Sellafield, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’re a great fit for the role.
Show Your Passion: Let your enthusiasm for the role shine through in your application. We love candidates who are genuinely excited about working in the nuclear industry and helping others. Share what motivates you to apply for this position!
Apply Through Our Website: To ensure your application gets to us smoothly, make sure to apply directly through our website. It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible!
How to prepare for a job interview at Civil Nuclear Constabulary
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Call Handler & Dispatcher. Familiarise yourself with the key tasks, such as managing critical incidents and liaising with emergency services. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Practice Your Communication Skills
Since this role involves being the first point of contact for emergency services and the public, practice clear and concise communication. You might want to role-play scenarios where you have to gather information quickly or respond sensitively to a caller. This will prepare you for the types of situations you may encounter on the job.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss examples from your past experiences where you've had to assess options and make quick decisions. Highlighting your ability to think on your feet and collaborate with others will show that you can handle the demands of the role effectively.
✨Understand the Importance of Integrity
The CNC values high integrity and adherence to police regulations. Be prepared to discuss how you uphold ethical standards in your work. Sharing personal anecdotes about maintaining confidentiality or handling sensitive information will resonate well with the interviewers.
