Technical Administrator - Airspace Safety

Technical Administrator – Airspace Safety

Date: 21 Oct 2025 | Location: Gatwick, GB | Salary: Up to £30,000 per annum | Contract Type: Up to 12 months FTC Maternity Cover – Full time | Location note: Gatwick // Hybrid (at least 2 days a week in the office) | Visa: This role does not currently support Visa sponsorships | Security Vetting: BPSS

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or nationally protected information. Post holders must undergo National Security Vetting and achieve the appropriate level of clearance, and you must have the right to work in the UK so meaningful checks can be undertaken. For more information on BPSS clearance please visit the BPSS clearance page.

Closing Date: 2 November 2025 | Interview Date: WC 17th November, in person, Aviation House, Gatwick

Please include a cover letter with your application.

We are the UK\’s aviation and aerospace regulator, responsible for the regulation of aviation safety in the UK, policy for airspace use, regulatory matters for airports, licensing and financial fitness of airlines, and management of the ATOL financial protection scheme. Our activities are diverse and aimed at enabling the aviation industry to meet the highest safety standards.

The Role

You will play an invaluable role as a case officer supporting the Principal, Lead and Specialists in the fast-paced Airspace Infringements team. You will engage in the infringement process to reduce airspace infringements and mitigate the impact of such occurrences in the UK as part of wider airborne conflict prevention.

The collation of airspace infringement casefiles for review by the Airspace Infringement Team or the Infringement Coordination Group (ICG) in accordance with Service Level Agreements (SLAs):

• Obtaining relevant information and assessing whether additional information is required
• Corresponding with aircraft owners and pilots
• Referring process queries to the Airspace Infringements Senior Case Officer
• Inputting and updating casefile information
• Utilising internal databases to determine the validity of flight crew documentation at the time of the occurrence
• Submitting casefiles for review in accordance with CAP 1404 – Airspace Infringements: Review and Actions

Administrative support to the Airspace Infringement Specialists and ICG:

• Providing relevant case information to the ICG
• Maintaining an accurate record of communications between the CAA and external parties

Enable the CAA to perform its functions efficiently and effectively as the UK’s Aviation Safety Regulator and protect against reputational risk by:

• Maintaining thorough and accurate records of the casefile collation process to ensure regulatory compliance
• Keeping up to date with CAA records management policies and procedures to ensure continuing compliance
• Communicating with internal and external stakeholders
• Referring licensing and other regulatory matters arising throughout the casefile collation process to other capability areas within the CAA

Additional duties as required by the Airspace Infringement Principal, Lead and Senior Case Officer and deputising for the Senior Case Officer when required.

Regular office attendance subject to business need, currently with an expected minimum of 2 days per week.

About You

The role requires a high level of administrative accuracy and engagement with people and organisations in the airspace infringement process; requiring tact and diplomacy. As the first point of contact between the reported infringer and the CAA, you must have the confidence to deliver at pace and with precision to protect the CAA’s reputation and ensure that it can perform its regulatory function promptly, effectively and with integrity.

• Strong command and experience of using all MS Office applications (Word, Excel, Outlook)
• Experience in obtaining and presenting data in an accessible format and in analysing both qualitative and quantitative data
• Able to work within a defined process with deadlines and/or Service Level Agreements with strong personal time-management skills
• Confidently work with a high level of accuracy, including communicating with a high level of attention to detail with minimal supervision
• Comfortable making decisions to ensure quality and applying sound judgement on when to seek advice and support
• Able to prioritise workload in accordance with defined risk criteria
• Confidently engage and collaborate with internal and external stakeholders
• Highly organized and able to work effectively within a multi-disciplined team
• Understand regulated sources of UK aeronautical information such as the NATS Aeronautical Information Service including UK AIP, NOTAM, and NATS/CAA VFR charts
• Familiar with or understand UK airspace, its structures and associated classifications
• Awareness of CAP 1404
• Awareness of the MOR scheme and Just Culture
• Understanding of the CAA regulatory structure, working practices and procedures
• Awareness of external agencies such as NATS and other ANSPs
• Experience in the UK Aviation or Aeronautical industry, within an ATM, flight crew or regulatory environment

Additional Information: The CAA values high ethical standards and personal integrity. If invited for interview you will be asked to declare any interests that may be relevant to the role. National Security Vetting is required for roles with access to sensitive information.

Relocation & Property: The CAA will relocate from Aviation House (our Gatwick Office) to new premises within a 15-mile radius in coming years; move is not expected before 2028.

Inclusive Recruitment: We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We are part of the Disability Confident scheme and will guarantee an interview to applicants who meet the minimum criteria. If you require an adjustment, please let us know.

Working With Us: We promote hybrid working and flexible patterns. We encourage collaboration across cross-functional teams and provide opportunities to develop and grow your career with us.

We offer a range of benefits including flexible working, onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, a 5-day leave purchase scheme, a generous pension scheme and more.

Our Values: Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone. For more information please click here.

We reserve the right to close this vacancy early if we receive sufficient applications. NO RECRUITMENT AGENCIES.

Job Segment: Compliance, Records Management, Administrative Assistant, Law, Legal, Aviation, Records, Administrative