Platform Delivery Team Lead

Location: Gatwick, GB

Salary: £51,000 up to £62,000 dependent upon experience

Contract Type: Permanent – Full Time

Security Level: SC

Visa Restrictions: This position does not offer visa sponsorship

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

We are seeking a dynamic Platform Delivery Team Leader who excels in people management and is dedicated to executing the Infrastructure Roadmap. This pivotal role involves leading a talented team of infrastructure professionals, fostering a collaborative and high-performing environment and ensuring the successful delivery of key infrastructure projects.

• Manage and mentor a team of infrastructure specialists, promoting a culture of continuous improvement and professional development.
• Foster collaboration, accountability and innovation within the team.
• Conduct regular performance reviews and one-to-one meetings with team members to provide guidance, address concerns, and support professional growth.
• Facilitate team stand-ups, ensuring effective communication and alignment.
• Develop performance development plans for team members.

Infrastructure Roadmap Management

• Oversee the planning and delivery of infrastructure in alignment with strategic roadmaps.
• Develop, maintain, and communicate the infrastructure roadmap to align with the CAA’s business objectives and technology strategy.
• Collaborate with stakeholders to refine and adjust the roadmap as needed.
• Play an active role in assuring that new systems are developed and implemented with appropriate support.

Reporting, Sprint Planning and Resource Scheduling

• Implement performance reporting metrics and KPIs to track the progress and success of infrastructure deliveries.
• Optimise the allocation of resources, to ensure efficient infrastructure delivery.
• Identify and address any resource gaps or constraints.
• Coordinate and manage sprint planning sessions; using Azure DevOps Boards to plan, track, and manage work items.
• Create user stories, tasks, and epics within the Agile process.
• Assign work, track status, and collaborate with project contributors.
• Optimise resource allocation and scheduling to maximise efficiency and meet project deadlines.
• Address resource constraints and bottlenecks proactively.
• Generate comprehensive reports on project progress, resource utilisation and key performance indicators for stakeholders.

About You

To be considered for the role – you must have:

• Proficiency in both on-premise infrastructure management and cloud services (particularly Azure).
• Relevant knowledge for managing key enterprise technologies deployed within the CAA environment, specifically: Networking (LAN, WAN, DHCP, DNS), Cisco/HP switches, Network Operating Systems (Windows 2008 - 2022, Linux) Server (VMWare ESXi 6.7/7.x), NetApp Storage, Security (Palo Alto Firewalls, Cisco Secure Access), Microsoft O365/Azure (including Teams, Defender/Security Center), Mail Services (Exchange 2016/O365), End-Point Management (SCCM) Application Virtualisation (Citrix).
• Good understanding of IT project lifecycles and best practices.
• Provide (occasional) on-call assistance out of hours.
• Experience of supplier and vendor management.
• Familiarity with infrastructure as code (IaC) principles and deployment automation.
• Formal ITIL accreditations to Foundation level.

Personal Qualities

• Methodical and organised.
• Ability to work under pressure.
• Excellent communication and leadership abilities.
• Problem-solving mindset and adaptability.
• Ability to mentor and guide team members.
• Ability to collaborate across teams and drive results.
• Be self-motivated and can motivate others.

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Relocation & Property

The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations. We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028.

Inclusive Recruitment

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.

Working With Us

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us. We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone.

Closing Date: Tuesday 20th May 2025

Interview Date: W/C Monday 2nd June 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. No recruitment agencies please.