At a Glance
- Tasks: Coach teams to improve service quality and efficiency in aviation.
- Company: Join the UK's leading aviation and aerospace regulator, the CAA.
- Benefits: Competitive salary, professional development, and a chance to make a difference.
- Other info: Collaborative environment with opportunities for impactful projects.
- Why this job: Shape the future of aviation by driving continuous improvement and operational excellence.
- Qualifications: Experience in coaching and a passion for enhancing customer experience.
The predicted salary is between 40000 - 48000 £ per year.
The Civil Aviation Authority (CAA) is the UK’s aviation and aerospace regulator, seeking a Continuouse Improvement Coach to embed a culture of CI and Operational Excellence.
You will develop capabilities, coach managers and teams, and drive improvements in service quality, efficiency and risk management across the organisation.
You will build relationships, facilitate workshops, and lead cross‑functional projects with a focus on reducing costs while enhancing customer experience.
#J-18808-Ljbffr
Operational Excellence & Continuous Improvement Coach employer: Civil Aviation Authority
The Civil Aviation Authority is an exceptional employer, offering a dynamic work environment that prioritises safety and regulatory compliance in the aviation sector. With a strong commitment to employee development, you will have access to unique growth opportunities, including domestic and international travel, all while enjoying the flexibility of a hybrid working model that promotes work-life balance.
