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- Tasks: Invigilate exams, manage paperwork, and support exam centres with administrative tasks.
- Company: Join the UK's leading aviation and aerospace regulator, ensuring safety in the industry.
- Benefits: Enjoy flexible working hours, a free onsite gym, and 28 days annual leave.
- Why this job: Be part of a collaborative team making a real impact in aviation safety.
- Qualifications: Customer service skills, attention to detail, and ideally previous invigilation experience required.
- Other info: This role offers opportunities for personal growth and hybrid working options.
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Exam Invigilator – Oxford Airport
Date: 20 Aug 2025
Location: Oxford, GB
Salary: £15.17 per hour
Contract Type: Casual Part Time Contract until March 31st, 2026, with the possibility of it converting to permanent
Security Level: BPSS
Location: Oxford Airport, Oxford
Visa Restrictions: This position does not offer visa sponsorship.
We are the UK\’s aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.
The Role
The purpose of the role of invigilator for the Shared Service Centre is to provide a range of administrative and support services to exam centres by invigilating exams on a set timetable.
Key Responsibilities
- Provide a comprehensive administrative and/or support service for customers
- Produce documentation such as attendance sheets, workbooks or other paperwork relevant to the exam
- Undertake any necessary checks and verifications in administrative activities that are required under regulation
- Maintain accurate records where appropriate for regulatory compliance
- Handle enquires from internal and/or external customers – in some cases this may be frontline applicants and maybe required to provide advice and guidance within agreed parameters
- Liaise with colleagues elsewhere in the CAA as and when required
- Provide coaching and training to colleagues as required
- Liaise with external authorities and entities where required
- Travel to other venues in the UK when required to cover holidays and sickness
- Travel to Gatwick 1 day a year to attend refresher training
About You
Typically, role holders will have comprehensive customer service and administration skills and ideally previous invigilation experience.
Excellent working knowledge of Microsoft Office and using bespoke databases and systems are essential
You should have a methodical approach with a very good attention to detail and be used to managing your own caseload of work.
You must be flexible with a positive “can-do” attitude and able to work to set processes
Able to work on your own initiative and effectively manage own workload and prioritise efficiently.
An excellent communicator who is used to working as part of a team as a remote worker and must be able to work to set deadlines and under pressure.
What Can We Offer You?
We offer a great deal of flexibility and for the right candidate the option to work in various venues across the UK. You will have the opportunity to work alongside creative and collaborative team members who are keen to make a difference to the CAA.
Additional Information
For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.
To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.
If you do not meet these requirements, we may not be able to accept your application.
The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.
Relocation & Property
The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations.
We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.
We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028
Inclusive Recruitment
We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds.
As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.
Working With Us
We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.
We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.
We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!
Our Values
Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here
Interview Date: W/C Monday 8th September 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
No recruitment agencies please.
Job Segment: Compliance, Law, Aerospace, Aviation, Part Time, Legal
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Exam Invigilator - Oxford Airport employer: Civil Aviation Authority
Contact Detail:
Civil Aviation Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exam Invigilator - Oxford Airport
✨Tip Number 1
Familiarise yourself with the exam invigilation process and regulations. Understanding the responsibilities and expectations of an invigilator will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or administration roles. Be prepared to discuss specific examples of how you've managed workloads and maintained attention to detail in past positions.
✨Tip Number 3
Showcase your flexibility and adaptability. Since the role may require travel to different venues, emphasise your willingness to work in various locations and your ability to handle changing circumstances.
✨Tip Number 4
Prepare to discuss your communication skills. As an invigilator, you'll need to interact with both candidates and colleagues, so be ready to provide examples of how you've effectively communicated in a team setting.
We think you need these skills to ace Exam Invigilator - Oxford Airport
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Exam Invigilator position. Understand the key responsibilities and required skills, such as customer service and administration skills, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous invigilation experience or roles that required similar skills. Use specific examples to demonstrate how your background aligns with the requirements of the position.
Showcase Your Skills: Make sure to highlight your proficiency in Microsoft Office and any experience with bespoke databases. Mention your attention to detail and ability to manage your own workload effectively, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the organisation. Address how you embody the values of the CAA, such as integrity and collaboration, and express your willingness to adapt and learn.
How to prepare for a job interview at Civil Aviation Authority
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Exam Invigilator. Familiarise yourself with the key tasks such as maintaining accurate records, handling enquiries, and providing administrative support. This will help you answer questions confidently.
✨Demonstrate Your Attention to Detail
Since the role requires a methodical approach and excellent attention to detail, be prepared to discuss examples from your past experiences where you successfully managed your workload and ensured compliance with regulations.
✨Showcase Your Customer Service Skills
As the position involves liaising with internal and external customers, highlight your customer service experience. Share specific instances where you provided guidance or resolved issues effectively.
✨Emphasise Flexibility and Teamwork
The job may require travel and working in various venues, so express your willingness to adapt. Discuss your ability to work both independently and as part of a team, especially in a remote setting.