Customer Service & Compliance Officer β€” Shared Service Centre (Hybrid)

Customer Service & Compliance Officer β€” Shared Service Centre (Hybrid)

Full-Time 27000 - 33000 Β£ / year (est.) Home office (partial)
Civil Aviation Authority

At a Glance

  • Tasks: Deliver top-notch customer service and manage administrative tasks in a fast-paced environment.
  • Company: Join the Civil Aviation Authority, a leader in aviation regulation.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Be part of a supportive team focused on continuous improvement.
  • Why this job: Make a difference in aviation while developing your skills in a dynamic team.
  • Qualifications: Strong communication skills and attention to detail are essential.

The predicted salary is between 27000 - 33000 Β£ per year.

The Civil Aviation Authority is seeking a proactive Shared Service Centre Officer at its Gatwick location.

You will deliver high-quality customer service while handling administrative tasks, processing applications, and supporting regulatory services.

You will maintain accurate records, work with CRM systems, and contribute to continuous improvement within the SSC.

Ideal candidates have strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced

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Customer Service & Compliance Officer β€” Shared Service Centre (Hybrid) employer: Civil Aviation Authority

The Civil Aviation Authority is an exceptional employer, offering a dynamic work environment that prioritises safety and regulatory compliance in the aviation sector. With a strong commitment to employee development, you will have access to unique growth opportunities, including domestic and international travel, all while enjoying the flexibility of a hybrid working model that promotes work-life balance.

Civil Aviation Authority

Contact Details:

Civil Aviation Authority Recruitment Team

We think you need these skills to ace Customer Service & Compliance Officer β€” Shared Service Centre (Hybrid)

Customer Service
Administrative Skills
Record Keeping
CRM Systems
Communication Skills
Attention to Detail
Multi-tasking