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- Tasks: Lead user research projects to enhance public services and aviation experiences.
- Company: A leading UK aviation regulator focused on user-centered design.
- Benefits: Salary between £40,000-£50,000, hybrid work options, and professional development.
- Why this job: Make a real difference in public services while working in a dynamic environment.
- Qualifications: Strong portfolio in user research and experience in Agile methodologies.
- Other info: Applications open until January 25, 2026.
The predicted salary is between 40000 - 50000 £ per year.
A leading UK aviation regulator seeks an experienced User Researcher to join their team. The role focuses on user-centered design and involves leading research projects to enhance services.
Ideal candidates should have a strong portfolio showcasing various research techniques and be comfortable working in Agile environments.
This position offers a salary of £40,000 to £50,000 per annum with additional benefits, including hybrid working options and professional development opportunities.
Applications are open until January 25, 2026.
User Researcher – Hybrid (Public Services & Aviation) in Crawley employer: Civil Aviation Authority
Contact Detail:
Civil Aviation Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher – Hybrid (Public Services & Aviation) in Crawley
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation and public services sectors on LinkedIn. A friendly chat can open doors and give you insights into the company culture.
✨Tip Number 2
Show off your portfolio! When you get that interview, bring along examples of your user research projects. Highlight how your work has made a difference in user experience – it’s all about demonstrating your impact!
✨Tip Number 3
Prepare for Agile discussions! Brush up on Agile methodologies and be ready to discuss how you've applied them in your previous roles. This will show you're not just a researcher but also a team player who can adapt.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace User Researcher – Hybrid (Public Services & Aviation) in Crawley
Some tips for your application 🫡
Showcase Your Portfolio: Make sure to highlight your best work in your portfolio. We want to see a variety of research techniques you've used, so don’t hold back! This is your chance to shine and demonstrate how you can enhance services.
Tailor Your Application: When applying, take a moment to tailor your application to the role. We love seeing how your experience aligns with user-centered design and Agile environments. A personalised touch can really make you stand out!
Be Clear and Concise: Keep your written application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the perfect fit for the User Researcher role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Civil Aviation Authority
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your user research projects. Be ready to discuss the methodologies you used and the impact your research had on service design, especially in public services and aviation.
✨Understand Agile Methodologies
Since the role involves working in Agile environments, brush up on Agile principles and practices. Be prepared to share examples of how you've successfully conducted user research within Agile teams and adapted to changing project requirements.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you’ve collaborated with cross-functional teams to enhance user experiences.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s approach to user research and their vision for enhancing services. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
