People Consultant in Crawley

As part of the People Services team, the People Consultant provides a dedicated and proactive service to people managers and colleagues, advising on a broad range of people-related activities across the organisation. This includes coaching and advising managers on informal and formal employee relations cases, providing people data and insights to management to help inform decisions and initiate appropriate actions. Subject to workload, there is also the opportunity to contribute to key projects and activities aligned to group people plans and our CAA People Strategy.

Establish trusted relationships with people managers providing expert and commercially sound people advice, and guiding them in the evaluation of options, risks, and outcomes. Provide coaching and support to people managers with complex employee cases such as performance management, absence management, disciplinary and grievance matters. This includes leading on formal procedures and liaising with the Employee Relations Manager where specialist advice is required. Coach and mentor colleagues in the People Services Advisor Team supporting with complex queries or cases where needed. Work with the Strategic People Partners on the implementation of change and restructuring programmes. Analyse people metrics highlighting any trends to the management population and suggesting strategic people interventions which may be required. Attend management meetings where required and highlight any emerging issues or key trends to the Strategic People Partner. Provide constructive challenge and support to people managers on matters relating to job evaluation, pay and benchmarking. Support managers with the evaluation of current capabilities in their team and work with them to identify any necessary learning interventions. Deliver training or briefings to people managers in line with CAA People Strategy. Identify opportunities to continuously improve HR policies and processes to ensure an effective and consistent service for CAA people managers.

About You

• Proven experience in an HR generalist or ER role with a track record of building trusted working relationships with people managers and leaders at all levels.
• Proactive approach: takes ownership for supporting people managers with their case from start to finish.
• Excellent knowledge of UK employment law with experience of applying this to complex ER cases; takes a commercial approach with a pragmatic approach to problem solving.
• Experience in organisational change management and restructuring.
• Self-aware and open to feedback; applies self-management techniques to support resilience.
• Builds collaborative relationships with People and Culture colleagues.
• Excellent communication skills with the ability to coach, challenge and influence at all levels.
• Able to analyse data and share insights in a way that is easy to understand.
• Ability to maintain confidentiality of highly sensitive information; high degrees of integrity and discretion are essential.
• Ability to work to deadlines with well-developed planning and organisational skills.
• Comfortable working in a culture of constant change.

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holder must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted you must have the right to work in the UK so meaningful checks can be undertaken. If you do not meet these requirements, we may not be able to accept your application.

Inclusive Recruitment

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.

Benefits

We offer a range of excellent benefits such as flexible working arrangements, a free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, an additional 5 days leave purchase scheme, a generous pension scheme and much more.