QA Lead

QA Lead

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
CiviCRM

At a Glance

  • Tasks: Lead QA efforts, ensuring top-notch quality for impactful digital tools.
  • Company: Join Compuco, a socially responsible tech agency with a global team.
  • Benefits: Enjoy paid leave, wellness days, and remote work flexibility.
  • Other info: Collaborative culture with opportunities for personal development and learning.
  • Why this job: Make a difference by empowering charities with innovative technology solutions.
  • Qualifications: 5+ years in QA, leadership experience, and familiarity with CRM/ERP systems.

The predicted salary is between 36000 - 60000 £ per year.

A big hello from the team at Compuco! Our mission is to empower socially responsible organisations with the digital tools they need to build a better world. We work with charities across the digital stack helping them to rebuild their processes using flexible open source tools. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact. As a distributed company with an HQ in London and team members from all around the world, one of the things that makes working at Compuco special is the chance to meet and learn from people from an amazing array of nationalities and cultures. We’re extremely proud of the way we work and the open culture we have developed.

Key Responsibilities

  • Hands‑on QA delivery (core)
  • Preventive QA planning: Own QA planning for your squad and coordinate QA activities with Product Owners and Engineers to minimise bugs reaching staging/production.
  • Acceptance Criteria review: Partner with Product Owners to clarify and refine requirements, ensuring they are testable and unambiguous.
  • Test planning & execution: Create, maintain, and execute test plans and scenarios.
  • Bug reporting & quality feedback: Provide concise, accurate feedback to engineers and stakeholders; document issues clearly and consistently.
  • Troubleshooting & investigation: Support investigation and reproduction of reported issues, helping teams diagnose the root cause.
  • Post‑release validation: Validate stability following releases and support production verification where needed.
  • QA leadership (required)
  • Quality leadership & standards: Help define and improve QA ways of working (templates, standards, “definition of done”, regression approach).
  • Coaching and support: Coach/support other QAs through pairing, feedback, and knowledge sharing to keep quality consistent across workstreams.
  • Automation direction (not just building): Contribute to decisions on what to automate, how we scale it, and how the team adopts it.
  • Collaboration & continuous improvement: Work closely with QA peers and delivery teams to refine strategy and continuously improve outcomes.

Experience Sought

  • Strong hands‑on QA experience (5+ years): Proven experience testing web applications end‑to‑end, with solid judgement around prioritisation and release risk.
  • Leadership / ownership: Experience leading QA work (formal lead role or “acting lead”), including supporting others and improving process.
  • CRM/ERP exposure: Experience working with CRM/ERP systems (or similarly complex data‑heavy products).
  • Automation awareness: Comfortable with no‑code/low‑code tools, and open to more technical approaches when needed (you don’t have to be a full‑time automation engineer).
  • Agile delivery: Confident working in iterative development (e.g., sprints) and collaborating closely with Product and Engineering.
  • Test management: Experience using a test management tool (e.g., TestLink or similar) or maintaining structured test documentation.

Desirable Skills

  • Drupal/CMS familiarity: Familiarity with Drupal (7/9/10) or another CMS platform.
  • API testing: Able to test REST APIs (e.g., Postman) and think about quality beyond the UI.
  • Technical basics: Comfortable with basic debugging using PHP/SQL (MySQL) or similar.
  • Automation tooling: Exposure to tools such as Ghost Inspector / Reflect / Cypress / Playwright / Selenium (hands‑on or leading adoption).

Benefits

  • Paid annual leave
  • Birthday off
  • Volunteering time off
  • Wellness day
  • Medical insurance allowance
  • Paid leave for personal development and learning
  • Remote working

We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.

QA Lead employer: CiviCRM

At Compuco, we pride ourselves on being an exceptional employer that champions a diverse and inclusive work culture, allowing our team members to connect and learn from a rich tapestry of backgrounds. With a strong focus on employee growth, we offer opportunities for personal development, remote working flexibility, and unique benefits such as volunteering time off and wellness days, all while contributing to meaningful projects that empower socially responsible organisations. Join us in our mission to make a positive impact in the world through innovative digital solutions.

CiviCRM

Contact Details:

CiviCRM Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land QA Lead

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at Compuco or similar organisations. A friendly chat can open doors and give you insider info on the company culture and what they really value.

Tip Number 2

Prepare for the interview by diving deep into Compuco's mission and values. Show us how your experience aligns with empowering socially responsible organisations. Tailor your examples to highlight your hands-on QA experience and leadership skills.

Tip Number 3

Don’t just talk about your skills; demonstrate them! If you get the chance, share specific examples of how you've improved QA processes or led teams in past roles. We love seeing candidates who can back up their claims with real-world results.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Compuco. Let’s make an impact together!

We think you need these skills to ace QA Lead

QA Delivery
Preventive QA Planning
Test Planning & Execution
Bug Reporting
Troubleshooting
Post-release Validation
Quality Leadership

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the QA Lead role. Highlight your hands-on QA experience and leadership skills, showing us how you can contribute to our mission at Compuco.

Showcase Your Experience:Don’t just list your past jobs; tell us about specific projects where you’ve led QA efforts or improved processes. We love seeing real examples of your impact in previous roles!

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, making it easy for us to see why you’re a great fit for the team.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to hear from you!

How to prepare for a job interview at CiviCRM

Know Your QA Stuff

Make sure you brush up on your hands-on QA experience, especially with web applications. Be ready to discuss specific testing scenarios you've handled and how you prioritised bugs in past projects.

Show Your Leadership Skills

Since the role involves QA leadership, think of examples where you've led a QA team or improved processes. Highlight how you’ve coached others and contributed to a positive QA culture.

Familiarise Yourself with Tools

Get comfortable with the test management tools mentioned in the job description, like TestLink. If you have experience with automation tools, be prepared to discuss how you’ve used them or your thoughts on adopting new ones.

Understand Agile Methodologies

Since Compuco works in an agile environment, be ready to talk about your experience with sprints and collaboration with product and engineering teams. Share how you’ve adapted to iterative development in your previous roles.