At a Glance
- Tasks: Lead discovery workshops, design solutions, and configure CRM/website products for clients.
- Company: Join Compuco, a creative tech agency empowering socially responsible organisations.
- Benefits: Enjoy flexible hours, paid leave, wellness days, and a supportive team culture.
- Other info: Work remotely or hybrid, collaborating with a diverse global team.
- Why this job: Make a real impact by helping organisations streamline their processes with innovative tech.
- Qualifications: 3+ years in digital system implementation and a knack for simplifying complex concepts.
The predicted salary is between 28800 - 36000 £ per year.
A big hello from the team at Compuco! At Compuco we empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact.
We are looking for a talented and ambitious Functional Consultant who excels at requirement gathering, solution design, and CRM/website configuration. Your role will be to act as the functionality expert for the CRM and Website products that we work with, working with the clients to understand their business processes and to perform solution design. You will run discovery workshops with clients, following our implementation process to gather their requirements. Using your extensive knowledge of the products and by working with the product team you will ideate solutions redesigning client organisations workflows into efficient processes with the technology to support them. Once approved you will be hands on configuring and customising the solutions whilst also working closely with our product teams to implement new features.
We’re a very process-driven team and constantly seek to develop and refine the way we work to ensure that we continue to deliver the highest quality service to our clients and to the sector as a whole. We’re looking for someone with a “can do” attitude to join our growing team.
As a distributed company with an HQ in London and team members from all around the world, one of the things that make working at Compuco special is the chance to meet and learn from people from an amazing array of nationalities and cultures. We’re extremely proud of the way we work and the open culture we’ve developed.
Key responsibilities:
- Preparing and conducting discovery workshops with clients, demonstrating curiosity to extract comprehensive requirements and understanding of their existing tools and processes
- Documenting workshop outcomes through detailed business process maps and functional requirement specifications
- Designing and explaining clear and sustainable solutions
- Independently configuring product features to meet requirements
- Conducting thorough functional and end-to-end testing prior to delivery
- Running client demonstrations and UAT sessions to gather feedback in a structured format
- Collaborating with Project Managers to identify timeline-conscious next steps
- Contributing to the product development backlog with improvement suggestions
Experience sought:
- 3+ years experience delivering digital system implementation projects including websites
- A compulsive list maker, organiser and executer
- Previous experience working in a digital agency is a must
- The ability to grasp concepts quickly
- Someone who loves technical challenges and is committed to quality outcomes for our clients.
What we value in this role:
- You love the challenge of making complex concepts simple, and are able to communicate them clearly to stakeholders at all levels
- You’re someone who likes to implement processes and ensure they are followed
- You seek to learn from others as well as share your knowledge and experience
- Exceptional attention to detail
- Can do / Make it happen attitude
- Proactive approach to troubleshooting and problem-solving
- Commitment to getting the job done!
Location: Hybrid Working (office is based in Shoreditch, London) / Fully Remote
Type: Permanent
Salary range: £36k-£45k
About Compuco: Our mission is to empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact. We’re a distributed team, with staff in over 12 countries and a head office in London. We offer flexible hours and a real “team” mentality, working together to make things better. Uniquely, we base all of our solutions on open source products, helping our work to have the greatest possible impact. We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform.
We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.
Benefits:
- Paid annual leave
- Birthday off
- Volunteering time off
- Wellness day
- Medical insurance allowance
- Paid leave for personal development and learning
- Remote working
Functional Consultant employer: CiviCRM
Compuco is an exceptional employer for those passionate about making a difference in the nonprofit sector. With a strong emphasis on collaboration and innovation, employees enjoy a supportive work culture that fosters professional growth through hands-on experience with open source tools. The remote nature of the role allows for flexibility while contributing to meaningful projects that have a positive impact on communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CiviCRM values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CiviCRM might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CiviCRM!
✨Direct Apply to CiviCRM
Let's not forget to apply directly through the CiviCRM website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Functional Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CiviCRM.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CiviCRM. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CiviCRM
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
