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- Tasks: Lead discovery workshops, design solutions, and configure CRM/website products for clients.
- Company: Join Compuco, a creative tech agency empowering socially responsible organisations.
- Benefits: Enjoy flexible hours, paid leave, wellness days, and a supportive team culture.
- Why this job: Make a real impact by helping organisations streamline their processes with innovative tech.
- Qualifications: 3+ years in digital system implementation and a knack for simplifying complex concepts.
- Other info: Work remotely or hybrid, collaborating with a diverse global team.
The predicted salary is between 28800 - 36000 £ per year.
A big hello from the team at Compuco! At Compuco we empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact.
We are looking for a talented and ambitious Functional Consultant who excels at requirement gathering, solution design, and CRM/website configuration. Your role will be to act as the functionality expert for the CRM and Website products that we work with, working with the clients to understand their business processes and to perform solution design. You will run discovery workshops with clients, following our implementation process to gather their requirements. Using your extensive knowledge of the products and by working with the product team you will ideate solutions redesigning client organisations workflows into efficient processes with the technology to support them. Once approved you will be hands on configuring and customising the solutions whilst also working closely with our product teams to implement new features.
We’re a very process-driven team and constantly seek to develop and refine the way we work to ensure that we continue to deliver the highest quality service to our clients and to the sector as a whole. We’re looking for someone with a “can do” attitude to join our growing team.
As a distributed company with an HQ in London and team members from all around the world, one of the things that make working at Compuco special is the chance to meet and learn from people from an amazing array of nationalities and cultures. We’re extremely proud of the way we work and the open culture we’ve developed.
Key responsibilities:- Preparing and conducting discovery workshops with clients, demonstrating curiosity to extract comprehensive requirements and understanding of their existing tools and processes
- Documenting workshop outcomes through detailed business process maps and functional requirement specifications
- Designing and explaining clear and sustainable solutions
- Independently configuring product features to meet requirements
- Conducting thorough functional and end-to-end testing prior to delivery
- Running client demonstrations and UAT sessions to gather feedback in a structured format
- Collaborating with Project Managers to identify timeline-conscious next steps
- Contributing to the product development backlog with improvement suggestions
- 3+ years experience delivering digital system implementation projects including websites
- A compulsive list maker, organiser and executer
- Previous experience working in a digital agency is a must
- The ability to grasp concepts quickly
- Someone who loves technical challenges and is committed to quality outcomes for our clients.
- You love the challenge of making complex concepts simple, and are able to communicate them clearly to stakeholders at all levels
- You’re someone who likes to implement processes and ensure they are followed
- You seek to learn from others as well as share your knowledge and experience
- Exceptional attention to detail
- Can do / Make it happen attitude
- Proactive approach to troubleshooting and problem-solving
- Commitment to getting the job done!
Location: Hybrid Working (office is based in Shoreditch, London) / Fully Remote
Type: Permanent
Salary range: £36k-£45k
About Compuco: Our mission is to empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact. We’re a distributed team, with staff in over 12 countries and a head office in London. We offer flexible hours and a real “team” mentality, working together to make things better. Uniquely, we base all of our solutions on open source products, helping our work to have the greatest possible impact. We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform.
We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.
Benefits:- Paid annual leave
- Birthday off
- Volunteering time off
- Wellness day
- Medical insurance allowance
- Paid leave for personal development and learning
- Remote working
Functional Consultant employer: CiviCRM
Contact Detail:
CiviCRM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Compuco's mission and values. Understanding how they empower socially responsible organisations will help you connect your skills as a Functional Consultant to their goals.
✨Tip Number 2
Practice your discovery workshop skills! Since you'll be running these workshops, think about how you can extract requirements effectively. Maybe even role-play with a friend to get comfortable with asking the right questions.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss past experiences where you tackled technical challenges. Highlight your 'can do' attitude and how you turned obstacles into opportunities for your clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Compuco team and making an impact.
We think you need these skills to ace Functional Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping socially responsible organisations and making a real impact.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with CRM and website configuration. We love seeing how your skills align with what we do at Compuco!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at CiviCRM
✨Know Your Products Inside Out
As a Functional Consultant, you'll be the go-to expert for CRM and website products. Make sure you thoroughly understand the tools Compuco uses, especially CiviCRM and Drupal. Familiarise yourself with their features and how they can solve client problems.
✨Prepare for Discovery Workshops
Since you'll be running discovery workshops, practice your requirement-gathering skills. Think of potential questions to ask clients that will help you uncover their needs. Role-play these scenarios with a friend or colleague to build confidence.
✨Showcase Your Problem-Solving Skills
Compuco values a proactive approach to troubleshooting. Be ready to discuss past challenges you've faced in digital system implementations and how you resolved them. Use specific examples to demonstrate your 'can do' attitude.
✨Emphasise Collaboration
Collaboration is key at Compuco. Highlight your experience working with project managers and product teams. Share examples of how you've successfully collaborated in the past to deliver quality outcomes, as this will resonate well with their team-oriented culture.
