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- Tasks: Engage with clients to shape innovative data and analytics solutions for Central Government.
- Company: Civica creates software that enhances public services for over 100 million citizens worldwide.
- Benefits: Enjoy a diverse, inclusive workplace with flexible work options and opportunities for personal growth.
- Why this job: Make a real impact on communities while championing technology in public services.
- Qualifications: Energetic, customer-focused individuals with strong communication and relationship management skills are ideal.
- Other info: Willingness to travel within the UK is required.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Engage with potential customers to build trust and credibility and shape software and data solutions for challenges and requirements across UK Central Government.
Our solutions include:
- Data management consultancy
- Data, analytics and AI solutions
- Digital services development
- Application modernisation and transformation
- Bespoke software development of critical national systems
Attend pre-sales meetings with potential clients to determine business vision, challenges, needs, explore solution options, build the case for change and establish buy-in/consensus for a recommended solution/approach.
Take overall accountability and ownership for solutions in bids, ensuring they are innovative, competitive and cost effective, meet the client need and align to our delivery capability and strengths.
Interface with the implementation / project teams for key projects, articulating the customer need, to ensure a smooth transition from Sales to Delivery.
Requirements
- Engage confidently and passionately with customers to build trust and credibility.
- Excite customers about Civica’s data and analytics capabilities and solutions across the breadth of Central Government.
- Facilitate customer workshops to identify business challenges, requirements and constraints.
- Support the customer in building a case for change.
- Explore solution options with prospective clients and recommend innovative, compelling, and cost-effective solutions, with rationale.
- Drive the development of prototypes or demonstrations to build confidence and prove value.
- Establish customer consensus/buy-in for the recommended solution and approach.
- Lead the preparation and delivery of presales presentations and demonstrations.
- Own/drive the technical solution in major bids, and drive teams of solution architects and technical SMEs to propose innovative, compelling, and cost-effective solutions that meet the client need.
- Contribute technical content as part of RFI/RFP/ITT/bid responses.
- Own the cost model for technical solutions in bids, liaising with engineering teams to define costs.
- Liaise with engineering & delivery leads to define delivery plan and resource models for bids.
- Coordinate effective peer review of estimates.
- Coordinate Infosec and Solution and Cloud reviews of technical solutions in bids.
Assist with or direct the creation of technical detail for use in marketing collateral.
Essential Skills and qualities:
- Energetic, passionate and enthusiastic – able to generate excitement and buy-in from prospective clients.
- Customer focused, committed to providing high-quality services and solutions.
- Creative and innovative in finding opportunities to deliver customer success.
- Have a keen eye for detail and an ability to infer and clarify requirements that are not explicitly stated.
- Be able to communicate customer requirements to both bid contributors and senior management as necessary.
- Organised and confident in facilitating workshops with clients.
- Excellent communication and presentation skills with impact and clarity.
- Able to communicate technical information to non-technical staff in a way that is easy to understand.
- Exceptional relationship and stakeholder management.
- Gravitas and ability to develop trust with prospective clients.
- Adaptable to changing business and customer needs.
- Willing to travel throughout the sales territories of the Central Government division (UK).
Benefits
As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here’s what you can expect:
- Diversity & Inclusion: We’re all different-and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
- Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
- Giving Culture: We encourage you to ‘give back’ with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
- Flexible Work: We have the technology and tools to support you working in our hybrid environment.
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Senior Solutions Consultant -Data and Analytics Solutions (Central Government) employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Consultant -Data and Analytics Solutions (Central Government)
✨Tip Number 1
Familiarize yourself with Civica's software solutions and their impact on public services. Understanding how our data management, analytics, and AI solutions work will help you engage confidently with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Prepare to showcase your ability to facilitate workshops effectively. Practice leading discussions that identify business challenges and requirements, as this skill is crucial for building trust and credibility with clients.
✨Tip Number 3
Develop a strong understanding of the UK Central Government landscape. Knowing the specific needs and challenges faced by government bodies will allow you to tailor your solutions and recommendations more effectively.
✨Tip Number 4
Highlight your experience in managing stakeholder relationships. Being able to communicate technical information clearly to non-technical staff is essential, so prepare examples that demonstrate your ability to bridge that gap.
We think you need these skills to ace Senior Solutions Consultant -Data and Analytics Solutions (Central Government)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Solutions Consultant position. Understand the key responsibilities and required skills, especially those related to data management, analytics, and customer engagement.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your experience in engaging with clients, delivering presentations, and developing innovative solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology in public services. Mention specific examples of how you've successfully engaged with customers and delivered impactful solutions in previous roles.
Showcase Your Communication Skills: In your application, demonstrate your excellent communication abilities. Provide examples of how you have effectively communicated complex technical information to non-technical stakeholders, as this is crucial for the role.
How to prepare for a job interview at Civica
✨Show Your Passion for Public Services
Make sure to express your enthusiasm for using technology to improve public services. Share specific examples of how you've contributed to similar projects in the past, and explain why this mission resonates with you.
✨Demonstrate Your Customer Engagement Skills
Prepare to discuss how you've built trust and credibility with clients in previous roles. Highlight your experience in facilitating workshops and how you’ve successfully identified customer needs and challenges.
✨Be Ready to Discuss Innovative Solutions
Think about innovative and cost-effective solutions you've proposed in the past. Be prepared to articulate your thought process and how you arrived at those solutions, especially in relation to data and analytics.
✨Communicate Clearly and Effectively
Practice explaining complex technical concepts in simple terms. This role requires you to communicate effectively with both technical teams and non-technical stakeholders, so clarity is key.
