Civica is seeking a Revenues, Housing Benefits, Assessment & OnDemand Officer to support Local Authorities in delivering accurate, compliant benefits services. You’ll assess claims, resolve queries, and ensure payments align with legislation and best practice.
You will work across Revenues, Benefits, and OnDemand contracts, using CIS and other systems to process claims efficiently, while providing clear communication to customers and stakeholders. A minimum of 3 years’ experience is required.
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Revenues & Benefits Officer - OnDemand employer: Civica
Civica is an exceptional employer that champions the use of technology to enhance public services, making a meaningful impact on communities worldwide. With a strong focus on employee well-being, we offer generous benefits including 25 days of annual leave, private medical insurance, and opportunities for career growth in a supportive and inclusive work culture. Join us in our mission to improve outcomes for citizens while enjoying a fulfilling work-life balance in a dynamic hybrid environment.
