Revenues and Benefits Officer
Revenues and Benefits Officer

Revenues and Benefits Officer

Leeds Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Revenues and Benefits team to support critical services for citizens worldwide.
  • Company: Civica creates software that empowers over 5,000 public bodies globally.
  • Benefits: Enjoy flexible work options, personal development opportunities, and volunteer days.
  • Why this job: Make a real impact in public services while growing your career in a diverse environment.
  • Qualifications: Knowledge of Revenues/Benefits administration and strong ICT skills are essential.
  • Other info: We value diversity and foster an inclusive culture for all employees.

The predicted salary is between 28800 - 43200 £ per year.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central federal government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

We are looking to recruit enthusiastic, hardworking officers to join our Revenues and Benefits team in Civica OnDemand services.

You must have a good knowledge of all areas of Revenues and/or Benefits administration, excellent ICT skills, and the ability to work under pressure.

You must have experience of accurately maintaining and interpreting personal and financial data, as well as demonstrable communication and interpersonal skills.

Why You’ll Love Working with Us

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here’s what you can expect:

  1. Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
  2. Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
  3. Giving Culture: We encourage you to ‘give back’ with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
  4. Flexible Work: We have the technology and tools to support you working in our hybrid environment.

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Revenues and Benefits Officer employer: Civica

At Civica, we pride ourselves on being an exceptional employer dedicated to fostering a diverse and inclusive work environment. Our commitment to employee growth is evident through abundant learning opportunities and a supportive culture that encourages personal development. With flexible work arrangements and a strong emphasis on giving back to the community, joining our Revenues and Benefits team means becoming part of a passionate organization that truly values its people and the impact they make on citizens' lives.
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Contact Detail:

Civica Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Revenues and Benefits Officer

✨Tip Number 1

Familiarize yourself with the specific software and tools used in Revenues and Benefits administration. Understanding the technology that Civica employs will not only help you stand out but also demonstrate your commitment to improving public services.

✨Tip Number 2

Highlight your experience in maintaining and interpreting personal and financial data during your interactions. Be prepared to discuss specific examples of how you've successfully managed data under pressure, as this is crucial for the role.

✨Tip Number 3

Showcase your communication and interpersonal skills by engaging with current employees or participating in relevant forums. Building connections within the industry can provide insights into the company culture and expectations.

✨Tip Number 4

Research Civica's values and recent projects related to GovTech. Being knowledgeable about their mission and how they serve citizens will allow you to align your passion for technology in public services with their goals during discussions.

We think you need these skills to ace Revenues and Benefits Officer

Knowledge of Revenues and Benefits administration
Excellent ICT skills
Ability to work under pressure
Experience in maintaining and interpreting personal and financial data
Strong communication skills
Interpersonal skills
Attention to detail
Problem-solving skills
Data analysis skills
Customer service orientation
Time management skills
Adaptability
Teamwork and collaboration

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Revenues and Benefits Officer position. Make sure you understand the key responsibilities and required skills, such as knowledge of Revenues and Benefits administration and excellent ICT skills.

Tailor Your CV: Customize your CV to highlight relevant experience in Revenues and Benefits administration. Include specific examples of how you've maintained and interpreted personal and financial data, as well as any communication and interpersonal skills that align with the role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention your passion for using technology to improve public services and how your background makes you a great fit for Civica's mission.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Civica

✨Show Your Knowledge of Revenues and Benefits

Make sure to brush up on your understanding of Revenues and Benefits administration. Be prepared to discuss specific areas you have experience in and how they relate to the role at Civica.

✨Demonstrate Your ICT Skills

Since excellent ICT skills are crucial for this position, be ready to provide examples of how you've used technology to improve processes or solve problems in previous roles.

✨Communicate Clearly and Effectively

Strong communication and interpersonal skills are essential. Practice articulating your thoughts clearly and consider how you can convey complex information simply, as you may need to explain financial data to non-experts.

✨Prepare for Pressure Scenarios

Working under pressure is part of the job. Think of examples from your past where you successfully managed tight deadlines or high-stress situations, and be ready to share these during the interview.

Revenues and Benefits Officer
Civica
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  • Revenues and Benefits Officer

    Leeds
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-03-11

  • C

    Civica

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