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- Tasks: Lead software projects for local government, ensuring timely and quality delivery.
- Company: Civica, a global leader in GovTech, improving public services for over 100 million citizens.
- Benefits: 25 days annual leave, private medical insurance, and a supportive work environment.
- Why this job: Make a real difference in communities while growing your career in project management.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Join a diverse team committed to innovation and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.
As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget, and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long‑term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and mentor junior colleagues, role‑model best practice and raise standards across the team.
Key Responsibilities
- Deliver software and/or infrastructure projects on time, within budget, and to Civica's Project Management methodology.
- Plan and control projects, including risk analysis, change control, contingency planning, and financial oversight.
- Direct and motivate project teams, co‑ordinate resources, and lead key workshops (scoping, kick‑off, and review meetings).
- Produce and maintain project plans in Microsoft Project, along with weekly status reports.
- Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams.
- Support customers in preparing for testing and training.
- Drive continuous improvement and champion governance policies (PPM) within Civica.
Requirements
- Experience as a Project Manager delivering software solutions.
- Local Government sector knowledge/experience is highly desirable.
- Strong communication skills, with the ability to present confidently and lead customer workshops.
- PRINCE2 Practitioner qualification.
- Strong commercial awareness and ability to manage expectations in an IT project environment.
- Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project.
- Full UK driving licence and ability to travel as required.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic.
Project Manager - Local Government Services Delivery employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager - Local Government Services Delivery
✨Tip Number 1
Network like a pro! Reach out to your connections in the local government sector and let them know you're on the lookout for project management roles. You never know who might have the inside scoop on an opportunity at Civica or elsewhere.
✨Tip Number 2
Prepare for interviews by brushing up on your project management skills and local government knowledge. Be ready to discuss how you've successfully delivered software solutions in the past, and don’t forget to highlight your PRINCE2 qualification!
✨Tip Number 3
Showcase your communication skills! During interviews, practice presenting your ideas clearly and confidently. Remember, you'll be leading workshops and liaising with customers, so demonstrating your ability to communicate effectively is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Civica and contributing to our mission of improving public services for citizens.
We think you need these skills to ace Project Manager - Local Government Services Delivery
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in delivering software solutions, especially in the local government sector, to show us you’re the right fit.
Showcase Your Skills: Don’t forget to mention your PRINCE2 qualification and any relevant project management methodologies you’ve used. We want to see how your skills align with our needs, so be specific!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your experience and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Civica
✨Know Your Stuff
Make sure you understand Civica's software solutions and how they impact local government services. Brush up on your knowledge of the local government sector, as this will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Project Management Skills
Prepare to discuss your experience with delivering software projects. Be ready to share specific examples where you successfully managed timelines, budgets, and team dynamics. Highlight your PRINCE2 qualification and how it has shaped your approach to project management.
✨Communicate Effectively
Strong communication is key for a Project Manager. Practice articulating your thoughts clearly and confidently. Think about how you would lead a customer workshop or handle project queries, and be prepared to demonstrate these skills during the interview.
✨Emphasise Continuous Improvement
Civica values continuous improvement, so come prepared with ideas on how you can contribute to this aspect. Discuss any past experiences where you implemented changes that enhanced project delivery or team performance, showing that you're proactive and forward-thinking.
