Project Coordinator

Location: Blended Working - 3 days a week in London Office (Clarindon Road) / 2 days a week remote working

Job type: Full Time

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

This role has the flexibility to work 2 days from home and 3 days a week in our London office (Clarindon Road).

Make Democracy Happen! We’re proud to be a global GovTech leader, and now we’re looking for a Project Coordinator to join our specialist team at Civica Election Services in North London. With over 120 election professionals and more than 100 years of collective expertise, we deliver over 4,000 projects annually, helping citizens engage, register, vote and govern democratically.

As a Project Coordinator within our Client Advisory Department, you’ll support the planning and delivery of electoral projects across a range of sectors - including membership, corporate, health and community organisations. You’ll work closely with Project Managers and Consultants to coordinate logistics, liaise with clients, and ensure our projects are executed to the highest standard.

This is an ideal opportunity if you’re starting out or looking to grow in project management or the elections field. You’ll be supported from day one and trained to progress from coordinating project tasks to managing your own portfolio of clients.

Responsibilities

• Coordinate and support the delivery of multiple electoral projects from planning through to execution
• Draft project specifications, timelines and documentation in line with client requirements and internal processes
• Liaise with internal teams (e.g. production, design, digital) to align schedules, allocate resources, and meet milestones
• Perform quality checks, attend client meetings, and maintain accurate records throughout the project lifecycle
• Ensure compliance with election law and Civica’s procedures around quality, data security, and business continuity
• Be an excellent communicator – confident in both written and verbal communication, and able to work with clients and colleagues at all levels
• Have strong organisation and time management skills – capable of managing multiple projects or tasks at different stages
• Bring curiosity and a willingness to learn – particularly in relation to election processes, governance and legislation
• Be detail-oriented with a proactive approach – ensuring accuracy and anticipating project needs or challenges
• Demonstrate a collaborative mindset – a team player who enjoys problem-solving and contributing to process improvements
• A strong interest in elections, governance, or public services

Benefits

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here’s what you can expect:

• 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
• Days of Difference – Up to 3 extra days off for volunteering.
• Pension Contributions – 5% employer match to support your future.
• Income Protection – Up to 75% salary cover for long-term illness.
• Life Assurance – 4x salary tax-free lump sum.
• Critical Illness Cover – £25,000 lump sum (extendable to dependents).
• Private Medical Insurance – Fast access to private healthcare.
• Health Cash Plan – Claim back physio, therapies & more.
• Dental Insurance – Cover for routine & emergency care.
• Affinity Groups – Join employee-led communities.
• Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.